Administrative Support IV

The Administrative Support IV provides comprehensive administrative support to assigned oncologists within the Department of Oncology, supporting their clinical, academic, and administrative responsibilities. The position serves as a key liaison between physicians, patients, staff, external partners, and the public, ensuring effective communication and coordination. Key responsibilities include managing patient documentation, processing insurance and prescription requests, triaging inquiries, and supporting appropriate clinical workflows. The role also provides academic and administrative support, including preparation of curriculum vitae, reports, grant applications, correspondence, presentations, and financial reconciliations. Additional responsibilities include calendar and meeting management, agenda preparation and minute-taking, coordination of educational activities and clinical rounds, travel and expense coordination, invoicing, project support, and maintenance of departmental records. The incumbent will use Connect Care and other organizational systems, develop a strong understanding of departmental workflows, and provide coverage for colleagues as required. The successful candidate will demonstrate strong organizational, communication, interpersonal, and problem-solving skills, with the ability to manage competing priorities in a fast-paced environment. Sound judgment, discretion, attention to detail, confidentiality, and the ability to work both independently and collaboratively are essential.

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Transition Company: Cancer Care Alberta

Classification: Administrative Support IV

Union: AUPE GSS

Unit and Program: Department of Oncology, CCA Medical Affairs

Primary Location: Arthur Child Cancer Centre

Location Details: Eligible to work hybrid (on/off site) within Alberta

Multi-Site: Not Applicable

FTE: 1.00

Posting End Date: 15-OCT-2026

Employee Class: Regular Full Time

Date Available: 26-OCT-2026

Hours per Shift: 7.75

Length of Shift in weeks: 2

Shifts per cycle: 10

Shift Pattern: Days

Days Off: Saturday/Sunday

Minimum Salary: $28.49

Maximum Salary: $34.62

Vehicle Requirement: Not Applicable

Some post-secondary education.

Minimum two (2) years of progressively responsible administrative experience in a healthcare and academic environment supporting multiple physicians. Experience providing clinical, academic, educational, research, and administrative support is required, preferably within Medical Affairs, Oncology, or a related specialty. Completion of a medical terminology course is required. The successful candidate must demonstrate advanced proficiency with Microsoft Office applications, strong written and verbal communication skills, and exceptional organizational abilities. The ability to manage competing priorities, adapt to changing demands, exercise sound judgment, maintain confidentiality, and work independently with minimal supervision is essential. Strong critical thinking, problem-solving, and interpersonal skills are required, along with a commitment to professionalism and high-quality service. Candidates may be required to complete skills assessments. Applicants must submit a current resume as part of the application process.

Department related experience with Connect Care workflows and processes. Experience using Netcare. Training or coursework in professional writing and communication.

All postings close at 23:59 MT of the posting end date indicated.

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.