Administrative Support IV

This is an Administrative Support IV position within the Billing Cash and Collections portfolio. Performs a variety of general and routine accounting duties related to processing and entering of data and transactions in accordance with AHS policies and procedures into billing, cash, and collections related systems. Problem solving and customer relation skills are a requirement when dealing with the various clients and complexities surrounding each situation. AS IV positions can be divided into specific accountabilities and tasks for Billing Cash and Collections with individuals working in one accountability area only, or in a set of accountability areas. Duties include: Processing AR billing and Cash Processing transactions including detail entry, validation, and adjustment. Processing customer records, including data entry, edits, merges, and deactivation in accordance with requirements. Reviewing and verifying data for AR billing and Cash Processing, including AR delinquent/collections accounts, reviewing, preparing, and sending notices, or applying payment application. Customer/Client Inquiry & Follow-Up including initiating or responding to customer contacts and requests via phone, email, or in-person. Including investigating and resolving customer/client issues, and client record clarifications. Assisting to reconcile single/simple accounts and transactions including investigation, explanation, and escalation as needed. Ad-hoc duties such as testing, filing, backup coverage, etc. All Billing Cash and Collections team members are assigned competitive productivity targets which are monitored on daily basis and any gaps are routinely discussed with immediate supervisors for corrections.

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Transition Company: Health Shared Services

Classification: Administrative Support IV

Union: AUPE GSS

Unit and Program: Billing, Cash & Collections

Primary Location: AHS Michener Bend

Location Details: Eligible to work remotely within Alberta

Multi-Site: Not Applicable

FTE: 1.00

Posting End Date: 06-OCT-2026

Temporary Employee Class: Temp F/T Benefits

Date Available: 16-OCT-2026

Temporary End Date: 30-APR-2027

Hours per Shift: 7.75

Length of Shift in weeks: 2

Shifts per cycle: 10

Shift Pattern: Days

Days Off: Saturday/Sunday

Minimum Salary: $28.49

Maximum Salary: $34.62

Vehicle Requirement: Not Applicable

Some post-secondary education.

Completion of Grade 12 supplemented by post-secondary accounting courses as part of an accredited accounting program. 2-4 years related experience in a high volume, fast-paced accounting department, preferably working in large, computerized accounting systems. Ability to maintain strict confidentiality. Demonstrated competency in use of MS Office applications especially Word and Excel.

Healthcare environment experience is an asset.

All postings close at 23:59 MT of the posting end date indicated.

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.