Administrative Assistant – Sales Operations (Real Estate)

Overview

Key Responsibilities

• Provide daily administrative and operational support to the Real Estate and Property Management teams.
• Manage and maintain accurate records in CRM, ERP, and property management systems.
• Handle incoming calls, emails, and client inquiries professionally and efficiently.
• Prepare business correspondence, reports, presentations, spreadsheets, and other documentation using Microsoft Office applications.
• Coordinate property listings, viewings, inspections, sales, and leasing activities.
• Prepare tenancy contracts, renewals, addendums, and related documentation in compliance with UAE real estate regulations.
• Track tenancy status, rental payments, lease expirations, rent reminders, and operational updates.
• Support tenant onboarding, move-in/move-out procedures, and client communications.
• Liaise with maintenance teams, contractors, suppliers, and service providers to ensure timely resolution of issues.
• Coordinate with government authorities, including the Dubai Land Department (DLD), when required.
• Maintain organized digital and physical filing systems for contracts, leases, title deeds, and property records.
• Assist in preparing operational, leasing, sales, and management reports.
• Support day-to-day operational activities to ensure workflow efficiency and service excellence.

Requirements

• Minimum **3 years of experience** in an administrative role, preferably within the UAE real estate or property management sector.
• Previous experience in the UAE real estate industry is highly preferred.
• Strong proficiency in Microsoft Office applications (Excel, Word, Outlook, and PowerPoint).
• **Hands-on experience with CRM and/or ERP systems is mandatory.**
• **Practical experience using Dubai Land Department (DLD) systems and portals, including Oqood, Dubai REST, and Trakheesi, is mandatory.**
• Knowledge of UAE real estate regulations, leasing procedures, and property documentation.
• Excellent written and verbal communication skills in English.
• Strong business correspondence and email-writing skills.
• Highly organized, detail-oriented, and capable of managing multiple tasks and deadlines.
• Strong coordination and stakeholder management skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Arabic language skills will be considered a strong advantage.

Important Note

Application Question(s)

• 1. How many years of experience do you have in the UAE real estate industry?
• 2. Do you have a minimum of 3 years of experience in an administrative role within real estate or property management?
• 3. Do you have hands-on experience using CRM systems?
• 4. Do you have experience preparing tenancy contracts, renewals, and leasing documentation in the UAE?
• 5. Are you proficient in Microsoft Excel, Word, and Outlook?
• 6. What is your expected monthly salary in AED?
• 7. Which DLD systems have you used? (Select all that apply)
• a.
• Oqood
• b.
• Dubai REST
• c.
• Trakheesi
• d.
• None of the above