Accounts Receivable Manager
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Key skills for this role
About the Role
**Role Purpose:** * Develop and implement accounts receivables and credit management policies and procedures * Develop and implement accounts receivables controls to ensure accurate recording of amounts due from customers and co\-ordinate with finance operations team to correctly record advance payments, cash receipts, post dated cheques and management of credit limits * Assess and prioritise collections based on business criticality, especially for overdue payments * Contr
Key Skills for This Role
Full Job Posting
Role Purpose
- Develop and implement accounts receivables and credit management policies and procedures
- Develop and implement accounts receivables controls to ensure accurate recording of amounts due from customers and co-ordinate with finance operations team to correctly record advance payments, cash receipts, post dated cheques and management of credit limits
- Assess and prioritise collections based on business criticality, especially for overdue payments
- Control and optimise cashflows from collections
- Report and analyse customer profiles, credit reports and set appropriate credit limits, minimizing risk to the company, balanced against commercial decisions for new business or opportunities
Accounts Receivable
- Oversee the full accounts receivable cycle, including billing, collections, cash application, and dispute resolution
- Ensure timely and accurate invoicing aligned with contractual terms
- Monitor aging reports and drive collection strategies to reduce DSO (Days Sales Outstanding)
- Implement best practices to improve cash flow and working capital performance
- Develop and track KPIs for AR performance and reporting
Credit Management
- Establish, review, and enforce credit policies and procedures
- Evaluate customer creditworthiness using financial analysis, credit reports, and market intelligence
- Approve credit limits and payment terms in line with company risk appetite and internal approval limits
- Continuously monitor customer accounts for changes in risk profile
- Minimize bad debts and provisions through proactive risk mitigation strategies
Team Leadership And Development
- Lead, mentor, and develop the team
- Set clear objectives and performance standards
- Foster a culture of accountability, continuous improvement, and customer focus
- Collaborate cross-functionally with Sales, Legal, and Treasury and Finance teams
Process Improvement & Systems
- Identify and implement process improvements and automation opportunities
- Ensure efficient use of ERP and receivables management systems
- Drive digital transformation initiatives within AR and credit management
Stakeholder Management
- Partner with internal stakeholders to resolve disputes and improve billing accuracy
- Maintain strong relationships with Sales teams, key customers to support collections and issue resolution in a professional and commercial way
- Provide regular reporting and insights to senior management on cash inflow forecasts, risk exposure, and performance against KPI’s
- Governance and Compliance:
- Ensure compliance with internal policies, procedures, financial regulations, and audit requirements
- Support internal and external audits related to receivables and credit processes
Qualifications, Experience, Knowledge & Skills
- BSc degree in Commerce, Finance, or Accounting. CPA or CMA is an added advantage
- 10+ years of experience in AP / Accounting operations
- Proven leadership experience managing teams in a mid-to-large sized organization
- Strong understanding of GL accounts and sub ledger reconciliations
- Strong understanding of credit risk assessment, collection strategies, and financial analysis
- Experience with Navision or SAP S/4HANA is an advantage
- Excellent interpersonal and communication skills
- Ability to solve problems and handle customer-related disputes
- Fluent in English, both written and spoken
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