Account Executive
Role Overview
Sadie is building technology for hospitality and seeks an Account Executive to win new restaurant customers across a Canadian territory.
This field role owns new restaurant business and the full sales cycle, from lead generation through signed agreement.
The schedule follows restaurant operating hours; many customer conversations and sales activities take place in person.
Key Skills for This Role
Full Job Posting
Role overview
Sadie is building technology for hospitality and seeks an Account Executive to win new restaurant customers across a Canadian territory.
This field role owns new restaurant business and the full sales cycle, from lead generation through signed agreement.
The schedule follows restaurant operating hours; many customer conversations and sales activities take place in person.
What you'll do
- Find and qualify restaurant prospects, meet owners and general managers, understand their phone-handling needs, and demonstrate Sadie.
- Scope requirements, prepare proposals, negotiate terms, and close agreements with appropriate decision-makers.
- Generate a territory pipeline through outbound outreach, networking, on-site visits, and follow-up.
- Own monthly and quarterly targets and maintain accurate opportunity stages, values, and close dates in HubSpot.
- Attend relevant local events and trade shows and convert conversations into meetings.
- Hand over written details of promises, customer expectations, and potential risks to onboarding and customer success.
- Use AI for research, demo preparation, proposals, follow-ups, and territory planning; check the quality of its output.
What you'll bring
- At least 2 years of closing sales experience selling software or services to businesses.
- A record of meeting targets and full-cycle sales experience from prospecting to signature.
- Comfort with in-person sales, cold visits, and demonstrations for busy owners.
- Strong discovery skills, concise written communication, and an honest, defensible forecast.
- Able to organize a territory and work independently; uses AI daily for research, preparation, and drafting and verifies results.
Useful experience
- Restaurant or hospitality sales, or personal experience working in a restaurant, is useful.
- Experience selling reservations, POS, telephony, or other restaurant technology is useful.
- An existing restaurant-owner network, selling AI products to non-technical buyers, or being an early startup sales hire is useful.
Work environment
- Field work includes on-site restaurant visits, in-person owner meetings, networking, and industry events across the assigned geography.
- Owners may be busy or skeptical, visits may be turned away, and some strong conversations happen outside typical office hours.
- The role involves developing sales approaches and materials while some case studies or a settled playbook may not yet exist.
Why the role matters
The product aims to help restaurants avoid losing revenue when calls go unanswered.
The agreements signed affect revenue, the onboarding and customer-success handover, and the experience of guests calling to book.
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