We are looking for Club Manager- Wellness and hospitality management
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About the Role
JOB ROLE: Club Manager- Wellness and hospitality industry SOCIETY An emerging leader in the fitness and wellness industry, bringing premium experiences to our community in Qatar.
Key Skills for This Role
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Job Description
- JOB ROLE: Club Manager- Wellness and hospitality industry
- SOCIETY An emerging leader in the fitness and wellness industry, bringing premium experiences to our community in Qatar.
- Our mission is to inspire healthier lifestyles and foster an inclusive environment centered around fitness, wellness, and holistic well-being.
- Through our curated portfolio of global and home-grown concepts, we are dedicated to delivering exceptional experiences that transform lives and promote a stronger, more vibrant community.
- Job Description.
- The Club Manager will lead and oversee all operations within the spa and wellness department, ensuring the highest level of service and client satisfaction.
- This role is responsible for strategic planning, recruitment, team management, and the overall success of the spa and wellness offerings.
- The ideal candidate will bring a passion for wellness, strong leadership skills, and a proven ability to drive business growth while maintaining the highest standards of quality and professionalism.
- Roles and Responsibilities
- Develop and implement strategies to enhance the spa and wellness services, ensuring alignment with the company’s vision and goals.
- Oversee daily operations to ensure smooth, efficient, and client-focused service delivery.
- Monitor and manage budgets, revenue targets, and profitability for the spa and wellness department.
- Recruit, train, and retain top talent to create a cohesive and high-performing team.
- Provide leadership, mentorship, and performance evaluations to ensure team alignment with company objectives.
- Foster a positive and collaborative work environment, promoting professional growth and motivation.
- Develop and maintain service protocols to ensure a consistent, exceptional client experience.
- Stay updated on industry trends and innovations to introduce new and relevant offerings.
- Address client feedback and concerns promptly, maintaining a strong focus on customer satisfaction.
- Collaborate with the CEO to establish short- and long-term goals for the spa and wellness division.
- Drive marketing initiatives and promotional campaigns to attract and retain clients.
- Analyze performance metrics and provide regular updates and recommendations to the CEO.
Experience And Qualification
- Bachelor’s degree in Business Administration, Hospitality, or a related field (Master’s degree preferred).
- Minimum of 5-7 years of experience in spa and wellness management, with at least 4-5 years in a leadership role.
- Proven expertise in team recruitment, development, and performance management.
- Strong financial acumen with experience managing budgets and achieving revenue targets.
- Excellent communication, interpersonal, and organizational skills.
- Passion for wellness and a client-centric approach to service delivery.
- Interested candidate can apply on [email protected]
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