Warranty Administrator - Automotive
Key Skills for This Role
Full Job Posting
Responsibilities
- Prepare, submit, and process warranty claims accurately in line with manufacturer guidelines and company policies.
- Maintain warranty claim records and coordinate with service and parts departments to collect documentation.
- Follow up with manufacturers and finance on claim approvals and payments; resolve discrepancies and issues.
- Update customers and internal teams on claim status and monitor timelines for timely settlement.
- Support claims data audits and reporting, and help improve claim processes and procedures.
Qualifications
- 1–3 years of experience in automotive warranty administration or claims processing.
- High school diploma or equivalent; automotive service or warranty administration qualifications are a plus.
- A diploma or degree in Automobile Engineering or a related field is preferred.
- Bachelor's degree in Business Administration, Finance, or a related field.
Work location
- Work is in person in Abu Dhabi.
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