Warehouse Agent

Excellent command of the English language in both written and verbal communication to effectively communicate with team members, supervisors, and external stakeholders.

Valid driver’s license , demonstrating the ability to operate vehicles safely and responsibly.

Forklift experience is preferred, as it will be advantageous for handling cargo efficiently.

Proficiency in manual handling of heavy goods , showcasing physical strength and capability to lift and move items as required.

Flexibility to work shifts , as our business operates 24/7 to meet customer demands and deadlines.

Always look out for our own and each other's safety.

Proactively identify safety risks, hazards and unsafe behaviours promptly and courageously.

Comply with all relevant safety regulations and standards at all times.

Learn from mistakes and share that learning.

Delight customers by actively anticipating their needs, concerns and preferences.

Offer alternative "yes" solutions to "no" situations.

Deliver service excellence and always aim to exceed customer expectations.

Appreciate everyone's background, cultural values and opinions at all times.

Actively listen and understand other's intent and point of view, especially during disagreements.

Build trusting relationships, demonstrate empathy and care for others.

Always do the right thing. Do it right the first time.

Demonstrate extreme ownership: See it, Own it, Solve it.

Adopt a growth mindset: keep learning, stay agile, be resilient.

Set high expectations, embrace innovation and practice continuous improvement.

Prioritise SATS Group's interests over one's own and department needs.

Proactively share resources, ideas and information constructively.

Build on each other's strengths and ideas to achieve win-win outcomes.