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Waiter

Azadea Group
Doha, QAT
fulltime
Entry
2 days ago
Customer ServiceOrder TakingMenu KnowledgePOS SystemsFood SafetyGuest Relations
Free

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Customer ServiceOrder TakingMenu Knowledge
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Job Purpose

The waiter is responsible for providing prompt, efficient service of food and beverages, taking orders and guiding runners while maintaining quality standards.

He/she sets and clears tables, keeps the restaurant tidy and advises guests on menu items and drinks.

Responsibilities

  • Arranges table set-ups before and after each customer according to the brand's established standards.
  • Presents customers with the menu upon their arrival, assists in their item selection, takes orders and serves food in a timely manner.
  • Communicates efficiently with the kitchen staff and barista to guarantee customer satisfaction and collaborates with other departments to ensure the smooth operation of all activities.
  • Ensures the staff consistently delivers friendly, professional and timely service and reports immediately any discrepancies or customer complaints to the Manager on duty.
  • Collects bill payments from customers and hands them over to the cashier.

Language Proficiency

  • Fluency in English.
  • Arabic is a plus.

Education

High school degree.

Experience

One years of experience in customer service in a similar role.

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