VP, KYC & Onboarding - Business Banking

Role overview

KYC, risk and compliance responsibilities

• Manage new-to-bank onboarding and periodic or trigger reviews with stakeholders.
• Ensure CDD, AML/CTF, PEP, and sanctions requirements are followed and documentation is complete.
• Identify, assess, and mitigate ML/TF, PEP, adverse media, and sanctions risks; escalate cases when needed.
• Provide advice on policies, regulatory requirements, CDD processes, screening, risk ratings, and FCC risks.
• Review relevant policies annually and draft or update CDD procedures, checklists, guidance notes, and forms.
• Support process and system enhancements, automation, change management, and digital initiatives.
• Coordinate with business, relationship managers, product teams, onboarding, FCC, and Compliance to improve KYC delivery.
• Train KYC teams and frontline relationship managers on policies, procedures, and processes.

People, reporting and governance

• Coach and guide team members, provide performance feedback, and manage daily tasks, schedules, and deadlines.
• Build working relationships across business lines and supporting functions; resolve stakeholder issues and coordinate assignments.
• Maintain management information, KYC deferral and PEP trackers, dashboards, and ad hoc presentations.
• Support KPI reporting and administrative activities; make decisions within the approved KYC authorization matrix.

Qualifications and experience

• Bachelor’s degree or higher in Management, Banking, or Finance.
• Minimum 8–10 years of experience in a reputed bank, including at least 5 years in regulatory and financial crime compliance.
• Relevant experience in Compliance, AML, KYC, or Transaction Monitoring.
• Knowledge of Microsoft Office applications and ability to prioritize and manage competing demands.
• Compliance, KYC/AML/CFT, financial crime, or risk management certification is preferred; ACAMS or ICA certification is listed as required.
• Experience supporting business activity while applying risk management disciplines and controls.