Manager, KYC & Onboarding - Government (Emiratised Role)

Role overview

KYC and onboarding

• Manage onboarding within agreed timelines and verify completed account-opening forms and bank SWIFT messages.
• Conduct name screening, due diligence, and adverse media checks on associated parties.
• Liaise with clients and stakeholders for KYC data and conduct research using approved public sources.
• Review AML/KYC forms and sanctions questionnaires; perform customer due diligence and KYC on third-party service providers.
• Provide approvers and Compliance with client documents and relevant company information for risk-based decisions.
• Maintain Alpha system data and promote checks and controls to ensure files are processed correctly.
• Meet TATs and SLAs and comply with internal policies and external regulatory requirements.

Relationships, reporting, and governance

• Build relationships across CIB business lines and support functions and facilitate efficient client onboarding and offboarding.
• Prepare periodic management information, update CDD exceptions and track them to resolution, and monitor monthly KYC KRIs/KPIs.
• Support the KYC teams in achieving performance indicators and deliver fair customer outcomes.
• Work within Group policies, governance frameworks, and the approved authorization matrix.

Minimum qualifications and experience

• Bachelor’s degree or higher in Management, Banking, or Finance.
• At least five years’ experience in a reputable international bank and at least five years in onboarding, KYC, or compliance.
• Relevant AML/KYC/compliance experience and understanding of financial institutions’ KYC requirements.
• Familiarity with AML/KYC regulations, industry guidelines, client structures, and funds, brokers, loan agencies, and correspondent banks.
• Experience in a global regulatory environment and strong Microsoft application knowledge.
• Proactive and business-oriented, with ability to prioritize, manage competing demands, and assess issues.

Preferred qualification

• Certification in Compliance, KYC/AML/CFT, Financial Crime, or Risk Management is preferred.

Workplace

• Source metadata identifies the workplace as onsite.