VodafoneThree - Quality E2E & Core Performance Lead

Location and working pattern

• The role is listed for London or Newbury with hybrid working.
• The hybrid approach combines office and home working, with 2–3 office days each week and at least 8 days per month.

Hours

• Full-time role, 37.5 hours per week, Monday to Friday.

Compensation

• The posting states an excellent basic salary plus bonus and Vodafone benefits; no salary amount or pay cadence is specified.

About the team

Responsibilities

• Serve as the core mobile performance subject matter expert and help prioritize network actions to improve customer experience and support benchmarking claims.
• Represent the department in network engineering forums; build relationships and share timely information about core network activities and their impacts.
• Analyze mobile core performance deviations affecting customer experience and benchmarking, and provide regular insights.
• Conduct end-to-end trace analysis of critical customer and network issues, identify root causes, and drive resolution.
• Report mobile core network performance regularly to the wider Networks department.

Role requirements

• The work requires strong technical insight into mobile core network performance and strong analytical capability.
• The supplied job description ends mid-sentence after beginning another responsibility; no additional requirement or duty is inferred.