VodafoneThree - Business Improvement and Change Advisor

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today. We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone. We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started. Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers.

The Business Improvement & Change Advisor will play a key role in driving continuous improvement, transformation and change initiatives across VBTS.

Working closely with operational teams, leaders and stakeholders, the role will identify opportunities to improve processes, simplify ways of working, enhance performance and deliver measurable business benefits. The role will support the delivery of strategic transformation programmes, embed a culture of continuous improvement and ensure change initiatives are adopted successfully across the organisation.

Experience in business improvement, operational excellence, change management, transformation or continuous improvement environments.

Strong process improvement skills, including process mapping, root cause analysis and problem-solving techniques.

Experience delivering change initiatives within complex operational or technology environments.

Ability to analyse data and translate insights into practical recommendations and improvement actions.

Strong stakeholder management and influencing skills with the ability to engage colleagues at all levels.

Experience facilitating workshops and driving collaborative problem-solving activities.

Excellent communication skills with the ability to communicate complex information clearly and effectively.

Knowledge of Lean, Six Sigma, Continuous Improvement, Change Management or equivalent methodologies is desirable.