Vietnamese Speaking Sales Executives
Role Overview
Sales-focused, target-driven role serving as the first point of contact for prospective families.
Manage the family journey from initial enquiry through application and enrolment, delivering a personalized customer experience across phone, email, WhatsApp, and other digital channels.
Role is based in Dubai, UAE.
Key Skills for This Role
Full Job Posting
About Cognita
Cognita describes itself as a global family of more than 90 schools across 21 countries, serving over 100,000 students with 22,000 colleagues, 14 curricula, and 9 languages of instruction.
The organization emphasizes locally responsive schools, shared group-wide standards, and a high-quality experience for students and parents.
Role overview
Sales-focused, target-driven role serving as the first point of contact for prospective families.
Manage the family journey from initial enquiry through application and enrolment, delivering a personalized customer experience across phone, email, WhatsApp, and other digital channels.
Role is based in Dubai, UAE.
Responsibilities
- Manage prospective families from initial enquiry through to enrolment.
- Build and maintain a strong pipeline of qualified opportunities.
- Drive enquiry-to-application and application-to-enrolment conversion.
- Conduct consultative sales conversations and confidently manage objections.
- Proactively follow up with and re-engage prospective customers.
- Work toward individual and team activity, conversion, and enrolment targets.
- Coordinate with admissions, customer experience, marketing, and leadership teams.
- Maintain accurate CRM records and use pipeline data to prioritize activity and improve performance.
What we're looking for
- Fluent Vietnamese is essential, with excellent spoken and written English.
- Proven experience in sales, business development, account management, admissions, or relationship management.
- Strong record of achieving commercial or performance targets.
- Experience managing a sales pipeline through a CRM such as HubSpot, Salesforce, or similar.
- Excellent communication and relationship-building skills; comfort in a fast-paced, high-volume, target-driven environment.
- Proactive, resilient, commercially minded approach, with cultural awareness and confidence working with international customers.
Working pattern
- The working week may be Monday–Friday or Tuesday–Saturday, from 4am to 1pm depending on operational requirements.
- International travel may also be required.
Safeguarding checks
- New staff are subject to enhanced pre-employment clearance, including identity, criminal background, qualification, employment history, and reference checks.
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