Sales Executives - Early Shift

Job overview

Sales and pipeline management

• Own the prospective-family journey from enquiry to application and enrolment; manage a high-volume pipeline across phone, email, WhatsApp, and other channels.
• Qualify families' relocation plans, educational needs, start dates, and decision criteria; communicate school value through consultative sales conversations.
• Handle objections, identify buying signals, follow up consistently, prioritize high-intent enquiries, and support outbound re-engagement campaigns.
• Meet enrolment, conversion, and activity targets.

Parent experience and school partnership

• Provide a personalized, premium experience; respond within service levels and take ownership of concerns, escalating where appropriate.
• Coordinate tours, virtual meetings, assessments, and admissions activities with school teams; ensure timely handovers.
• Build relationships with school leadership, Admissions, Parent Experience, and Marketing colleagues across Asia.
• Support open days, events, and recruitment activity virtually or in person.

CRM and improvement

• Keep accurate, up-to-date CRM records of family interactions and use dashboards and pipeline data to manage performance and priorities.
• Work to KPIs covering response times, call activity, follow-up, pipeline progression, conversion, and enrolments.
• Share insights from parent conversations and contribute ideas as the Asia Sales Hub grows.

Essential qualifications and experience

• Excellent written and spoken English; proven experience in sales, admissions, account management, or relationship management.
• Strong record of achieving commercial targets and significant customer service experience, ideally in a premium, high-touch environment.
• Experience managing a CRM sales pipeline, such as HubSpot, Salesforce, or similar; confidence handling high call volumes and follow-ups.
• Strong written communication across email and digital channels; organized and able to manage multiple families and priorities.
• Culturally aware and confident engaging international families; able to work independently and collaborate across locations.

Desirable experience

• Experience in international schools or education admissions is desirable.
• Knowledge of the Singapore or wider Asian education market is desirable.

Schedule and travel

• Early shifts typically start between 4:00 a.m. and 8:00 a.m. UAE time to cover Singapore and wider Asian operating hours; early starts are essential.
• Some weekend work, school events, and international travel may be required.

Safeguarding checks