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VAS Field Officer

Edenred UAE
Dubai, UAE
Full-time
Entry
Onsite
Discovered 1 weeks ago
Field officer experience in banking productsCard distributionKYC collectionRegulatory complianceCardholder onboardingC3Pay app

Full Job Posting

Company and UAE context

Edenred provides digital services for employee benefits, professional mobility, and B2B payments.

Edenred UAE provides payroll services to businesses and employees, with app-based money transfers, mobile recharge, card services, and other value-added services.

Key responsibilities

  • Distribute cards and collect KYC information from authorized individuals in compliance with mandatory regulations.
  • Onboard cardholders to the app and explain products, services, and proper card usage.
  • Deliver financial inclusion training, onboard users to the C3Pay app, and assist with card and app issues.
  • Visit cardholders on salary days to help them transfer money through the C3Pay app.
  • Conduct C3Pay product awareness campaigns and award ceremonies at employee residences.
  • Deliver fraud-awareness training at employee residences.
  • Present corporate VAS training to payroll and welfare teams.

Required skills and profile

  • Bachelor’s degree in Finance or Commerce.
  • Demonstrable experience as a field officer working with a banking product.
  • Excellent communication and presentation skills.
  • Ability to speak multiple languages.
  • Microsoft Office skills.

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