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Vas Field Officer

Edenred UAE
Dubai, UAE
Full-time
Entry
Onsite
Discovered 1 weeks ago
Payroll card distributionKYC collectionC3Pay app onboardingFinancial inclusion trainingRemittance assistanceBanking products

Full Job Posting

Role overview

The VAS Field Officer provides on-ground support to payroll cardholders, including card distribution, KYC collection, and C3Pay app onboarding.

The role promotes financial inclusion through user education, transaction assistance, awareness campaigns, and training.

Responsibilities

  • Distribute cards and collect KYC information from authorized individuals while complying with mandatory regulations.
  • Onboard cardholders to the app and explain products, services, and proper card usage.
  • Deliver financial inclusion training, onboard new C3Pay users, and resolve routine card or app issues.
  • Assist cardholders with remittances through C3Pay during salary-day visits.
  • Run C3Pay awareness campaigns and award ceremonies at employee residences.
  • Conduct fraud-awareness training at employee residences.
  • Present corporate VAS training to payroll and welfare teams.

Required profile

  • Bachelor’s degree in Finance or Commerce.
  • Demonstrable field-officer experience with a banking product.
  • Excellent communication and presentation skills.
  • Ability to speak multiple languages.
  • Microsoft Office skills.

About Edenred UAE

Edenred UAE provides payroll services and related mobile app services, including money transfers, mobile recharge, and card services.

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