Utility Locate Supervisor

About the Department

Position Duties

• Supervises locating operations, to include utilization of ticket management system for reviewing, prioritizing, assigning, tracking and documenting locate requests, managing budgets and work plans, coordinating with residents, and other City staff and external agencies; and maintains inventories and ensures adequate supply of equipment. Oversees the production of locating data; directs a locating crew in determining locations of the City’s water, sewer, and storm sewer lines; and monitors operations related to the care, calibration, and transportation of equipment. Trains staff in equipment and software operation, and standard locate procedures; conducts quality control duties; and ensures that all operations comply with applicable policies and procedures. Prepares and maintains reports and records, and reviews field notes and other staff reports and documentation; compiles, edits, and verifies data, for accuracy and compliance with applicable policies and procedures. Performs a variety of locating duties such as researching records, compiling data, and computing data shown on maps. Incumbents supervise paraprofessional and/or support staff, to include conducting performance evaluations, coordinating training, and implementing hiring, discipline, and termination procedures. Participates in the Utility Locate Program’s rotating on-call schedule, including after-hours, weekend and holiday coverage.
• Supervises locating operations, to include utilization of ticket management system for reviewing, prioritizing, assigning, tracking and documenting locate requests, managing budgets and work plans, coordinating with residents, and other City staff and external agencies; and maintains inventories and ensures adequate supply of equipment.
• Oversees the production of locating data; directs a locating crew in determining locations of the City’s water, sewer, and storm sewer lines; and monitors operations related to the care, calibration, and transportation of equipment.
• Trains staff in equipment and software operation, and standard locate procedures; conducts quality control duties; and ensures that all operations comply with applicable policies and procedures.
• Prepares and maintains reports and records, and reviews field notes and other staff reports and documentation; compiles, edits, and verifies data, for accuracy and compliance with applicable policies and procedures.
• Performs a variety of locating duties such as researching records, compiling data, and computing data shown on maps.
• Incumbents supervise paraprofessional and/or support staff, to include conducting performance evaluations, coordinating training, and implementing hiring, discipline, and termination procedures.
• Participates in the Utility Locate Program’s rotating on-call schedule, including after-hours, weekend and holiday coverage.

Minimum Qualifications

• High School Diploma or equivalent (GED, HiSet, TASC). Six years of professional surveying or locating experience depending upon assignment. A valid North Carolina Class C Driver’s license with a satisfactory driving record obtained within a time frame established by the City.
• High School Diploma or equivalent (GED, HiSet, TASC).
• Six years of professional surveying or locating experience depending upon assignment.
• A valid North Carolina Class C Driver’s license with a satisfactory driving record obtained within a time frame established by the City.

Other Qualifications

• Three years of experience in locating work in Durham preferred. Experience with an electronic utility-locate ticket management system.
• Three years of experience in locating work in Durham preferred.
• Experience with an electronic utility-locate ticket management system.

Benefits

• Benefits – General Full-Time Employees 12-13 paid holidays per year 13 standard work days of vacation per year 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement 2 weeks paid military leave per year Medical, dental, vision, and supplemental life insurance plans State and City retirement plans Short and long term disability plans Paid temporary disability leave for specified conditions City contribution of 13.6% into the N.C. State Retirement System Paid funeral leave Employee Assistance Program - personal and family counseling Paid life insurance equal to annual salary 48 hours for volunteer work each year* 4 hours parental leave each year Workman's Compensation Insurance 457 Deferred Compensation Plans Benefits - Part-Time (1,000 hours or more per year) 401(k) retirement plan (5.0% of salary) State retirement plan Benefits Part-Time (Average 30 hours per week over 12 month period) 401(k) retirement plan (5.0% of salary) State retirement plan effective first day of the month following date of hire Health insurance effective first day of the month following date of hire Dental and life insurance, after one year of service Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service
• Benefits – General Full-Time Employees
• 12-13 paid holidays per year 13 standard work days of vacation per year 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement 2 weeks paid military leave per year Medical, dental, vision, and supplemental life insurance plans State and City retirement plans Short and long term disability plans Paid temporary disability leave for specified conditions City contribution of 13.6% into the N.C. State Retirement System Paid funeral leave Employee Assistance Program - personal and family counseling Paid life insurance equal to annual salary 48 hours for volunteer work each year* 4 hours parental leave each year Workman's Compensation Insurance 457 Deferred Compensation Plans
• 13 standard work days of vacation per year 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement 2 weeks paid military leave per year Medical, dental, vision, and supplemental life insurance plans State and City retirement plans Short and long term disability plans Paid temporary disability leave for specified conditions City contribution of 13.6% into the N.C. State Retirement System Paid funeral leave Employee Assistance Program - personal and family counseling Paid life insurance equal to annual salary 48 hours for volunteer work each year* 4 hours parental leave each year Workman's Compensation Insurance 457 Deferred Compensation Plans
• 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement 2 weeks paid military leave per year Medical, dental, vision, and supplemental life insurance plans State and City retirement plans Short and long term disability plans Paid temporary disability leave for specified conditions City contribution of 13.6% into the N.C. State Retirement System Paid funeral leave Employee Assistance Program - personal and family counseling Paid life insurance equal to annual salary 48 hours for volunteer work each year* 4 hours parental leave each year Workman's Compensation Insurance 457 Deferred Compensation Plans
• 2 weeks paid military leave per year Medical, dental, vision, and supplemental life insurance plans State and City retirement plans Short and long term disability plans Paid temporary disability leave for specified conditions City contribution of 13.6% into the N.C. State Retirement System Paid funeral leave Employee Assistance Program - personal and family counseling Paid life insurance equal to annual salary 48 hours for volunteer work each year* 4 hours parental leave each year Workman's Compensation Insurance 457 Deferred Compensation Plans
• Medical, dental, vision, and supplemental life insurance plans State and City retirement plans Short and long term disability plans Paid temporary disability leave for specified conditions City contribution of 13.6% into the N.C. State Retirement System Paid funeral leave Employee Assistance Program - personal and family counseling Paid life insurance equal to annual salary 48 hours for volunteer work each year* 4 hours parental leave each year Workman's Compensation Insurance 457 Deferred Compensation Plans
• State and City retirement plans Short and long term disability plans Paid temporary disability leave for specified conditions City contribution of 13.6% into the N.C. State Retirement System Paid funeral leave Employee Assistance Program - personal and family counseling Paid life insurance equal to annual salary 48 hours for volunteer work each year* 4 hours parental leave each year Workman's Compensation Insurance 457 Deferred Compensation Plans
• Short and long term disability plans Paid temporary disability leave for specified conditions City contribution of 13.6% into the N.C. State Retirement System Paid funeral leave Employee Assistance Program - personal and family counseling Paid life insurance equal to annual salary 48 hours for volunteer work each year* 4 hours parental leave each year Workman's Compensation Insurance 457 Deferred Compensation Plans
• Paid temporary disability leave for specified conditions City contribution of 13.6% into the N.C. State Retirement System Paid funeral leave Employee Assistance Program - personal and family counseling Paid life insurance equal to annual salary 48 hours for volunteer work each year* 4 hours parental leave each year Workman's Compensation Insurance 457 Deferred Compensation Plans
• City contribution of 13.6% into the N.C. State Retirement System Paid funeral leave Employee Assistance Program - personal and family counseling Paid life insurance equal to annual salary 48 hours for volunteer work each year* 4 hours parental leave each year Workman's Compensation Insurance 457 Deferred Compensation Plans
• Paid funeral leave Employee Assistance Program - personal and family counseling Paid life insurance equal to annual salary 48 hours for volunteer work each year* 4 hours parental leave each year Workman's Compensation Insurance 457 Deferred Compensation Plans
• Employee Assistance Program - personal and family counseling Paid life insurance equal to annual salary 48 hours for volunteer work each year* 4 hours parental leave each year Workman's Compensation Insurance 457 Deferred Compensation Plans
• Paid life insurance equal to annual salary 48 hours for volunteer work each year* 4 hours parental leave each year Workman's Compensation Insurance 457 Deferred Compensation Plans
• 48 hours for volunteer work each year* 4 hours parental leave each year Workman's Compensation Insurance 457 Deferred Compensation Plans
• 4 hours parental leave each year Workman's Compensation Insurance 457 Deferred Compensation Plans
• Workman's Compensation Insurance 457 Deferred Compensation Plans
• 457 Deferred Compensation Plans
• 401(k) retirement plan (5.0% of salary) State retirement plan
• State retirement plan
• 401(k) retirement plan (5.0% of salary) State retirement plan effective first day of the month following date of hire Health insurance effective first day of the month following date of hire Dental and life insurance, after one year of service Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service
• State retirement plan effective first day of the month following date of hire Health insurance effective first day of the month following date of hire Dental and life insurance, after one year of service Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service
• Health insurance effective first day of the month following date of hire Dental and life insurance, after one year of service Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service
• Dental and life insurance, after one year of service Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service
• Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service

Supplemental Questions