Administrative Technician Part-Time
Key Skills for This Role
Full Job Posting
Position Description
Work. Serve. Thrive. With the City of Durham Advance in your career while making a real difference in the community you serve. A nationally accredited team of passionate professionals devoted to building better lives and a better community through the power of parks and recreation. Our talented team at Durham Parks and Recreation is devoted to community service and provides a diverse range of programs, services, opportunities, and experiences while being united through our core pillars of creating equitable economic impacts; advancing conservation; rejuvenating health and wellness; enhancing quality of life and sustaining social equity. Hourly Rate: $25.09 /hour Workdays/Hours: Up to 32 hours per week. Monday – Friday during operational hours of 8:00 am – 5:00 pm; occasional weekends Position provides clerical and/or office support activities for city functions and staff. Incumbents assigned to this class perform routine administrative support and customer service at the Parks and Recreation Administrative Offices front desk. Selected candidate will be responsible for providing customer support, including greeting and directing guests, receiving and screening calls, registering clients, booking facilities and processing payments, and for general administrative support such as distributing mail, data entry, filing, record-keeping, copying, document processing and compiling reports.
Work. Serve. Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.
A nationally accredited team of passionate professionals devoted to building better lives and a better community through the power of parks and recreation. Our talented team at Durham Parks and Recreation is devoted to community service and provides a diverse range of programs, services, opportunities, and experiences while being united through our core pillars of creating equitable economic impacts; advancing conservation; rejuvenating health and wellness; enhancing quality of life and sustaining social equity.
Hourly Rate: $25.09 /hour
Workdays/Hours: Up to 32 hours per week. Monday – Friday during operational hours of 8:00 am – 5:00 pm; occasional weekends
Position provides clerical and/or office support activities for city functions and staff. Incumbents assigned to this class perform routine administrative support and customer service at the Parks and Recreation Administrative Offices front desk. Selected candidate will be responsible for providing customer support, including greeting and directing guests, receiving and screening calls, registering clients, booking facilities and processing payments, and for general administrative support such as distributing mail, data entry, filing, record-keeping, copying, document processing and compiling reports.
Duties/Responsibilities
- Answers phones, responds to routine questions and/or routes callers to appropriate staff/location; Greets customers; processes registration and reservation requests; Processes routine transactions; monitors for accuracy and completeness; Maintains files and records; Processes incoming/outgoing mail, as assigned; Entering and retrieving data from the City's information systems; Performs other duties of a similar nature and level as assigned.
- Answers phones, responds to routine questions and/or routes callers to appropriate staff/location;
- Greets customers; processes registration and reservation requests;
- Processes routine transactions; monitors for accuracy and completeness;
- Maintains files and records;
- Processes incoming/outgoing mail, as assigned;
- Entering and retrieving data from the City's information systems;
- Performs other duties of a similar nature and level as assigned.
Minimum Qualifications & Experience
- High School Diploma or GED, and One (1) year of experience in administrative support. Valid North Carolina Class C Driver’s License with a satisfactory driving record
- High School Diploma or GED, and One (1) year of experience in administrative support.
- Valid North Carolina Class C Driver’s License with a satisfactory driving record
Additional Preferred Skills
- Two years of related clerical/administrative support experience. Experience with Microsoft applications (Excel, Word, etc.) Recreation software experience.
- Two years of related clerical/administrative support experience.
- Experience with Microsoft applications (Excel, Word, etc.)
- Recreation software experience.
Supplemental Questions
01
City of Durham Website
Walk in
Job fair
Employee referral
Professional organization ***Please list the organization in "other" box below***
Internet posting ***Please list the specific web site in the "other" box below***
Craig's List
GlassDoor
governmentjobs.com
Monster.com
Indeed.com
Employment Security Commission
Magazine/Newspaper
Other
02
03
I have a valid, unrestricted NC driver's license.
I have a valid license from another State and I am willing to obtain a valid, unrestricted NC driver's license within 60 days.
I do not have a valid, unrestricted driver's license.
04
No related experience
Less than 1 year of related experience
1 year but less than 2 years of related experience
2 years but less than 4 years of related experience
4 or more years of related experience
05
Less than a High School Diploma or Equivalent (GED, HiSET, TASC)
High School Diploma or Equivalent (GED, HiSET, TASC)
Associates Degree
Bachelor's Degree
Master's Degree
Doctoral Degree (PhD, Juris Doctorate)
06
Yes
No
07
Yes, I understand and agree
No, I do NOT understand or do NOT agree
08
No experience
Beginner level
Intermediate level
Advanced level
Expert level
09
10
Accurate daily record-keeping or proofreading
keeping up with a schedule of tasks and deadlines by managing your time wisely
Completing shift paperwork and other opening/closing duties?
Using computer systems to process registrations, manage records, or create work orders?
Using point-of-sale systems (using cash registers or credit card machines) to receive payments
Providing support to internal and external customers
None of these options describe areas of responsibility in my prior roles.
11
12
13
Required Question
About City of Durham
Municipal government providing public services to Durham, North Carolina residents.
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