Transportation Operations and Maintenance Manager

About the Department

The Bellevue Transportation Department is APWA accredited with a professional staff that aspires to our vision of “keeping Bellevue moving forward.” With services in planning, operations, review, design, construction, and maintenance, we work with our regional partners to provide a safe multi-modal transportation system for those who live, work, and play in Bellevue. The City of Bellevue Transportation Department is seeking a motivated leader to fill our Transportation Operations and Maintenance Manager position to provide direction and leadership for both Streets and Traffic Signal Maintenance. You will have the opportunity to lead an experienced team that takes pride in providing a high quality of operations and maintenance services. Reporting to the Assistant Transportation Director for Mobility Operations, you will serve on the Assistant Director’s Management Team and work with the other team members in the coordination of maintenance activities and the execution of small work orders designed by city staff. You will also work closely with Operation Managers in the Utilities, Parks and Fleet Maintenance Departments in the execution of joint maintenance projects and response to emergency events. Direct reports for this position include the superintendent for the Street Maintenance team; three Working Crew Chiefs that oversee the maintenance of traffic signals, lighting and Intelligent Transportation Systems infrastructure and the inspection of new electrical installations; a Senior Business Analyst, and a Program Manager who oversees all contracted maintenance services. The full team has approximately 43 full-time staff that are represented by two unions, Teamsters and IBEW. This position and all staff work out of the Bellevue Service Center. This position is responsible for the execution of emergency response to wind, snow and ice weather events. In coordination with the Streets Superintendent, the Operations and Maintenance Manager determines when to declare an emergency event and activate the emergency dispatch center. This declaration typically includes converting all Streets staff and supporting staff, from Parks, Utilities and Fleet to 12-hour shifts for the duration of the event. The City of Bellevue is a dynamic, multicultural, future-focused, high performing City. We offer a robust benefits package, an eco-friendly work environment and state-of-the-art technology.The City invests in its employees and encourages and rewards employee growth and development. Bellevue is noted for its diversity, community involvement, intellectual excitement, artistic pursuits and natural beauty.

The Bellevue Transportation Department is APWA accredited with a professional staff that aspires to our vision of “keeping Bellevue moving forward.” With services in planning, operations, review, design, construction, and maintenance, we work with our regional partners to provide a safe multi-modal transportation system for those who live, work, and play in Bellevue.

The City of Bellevue Transportation Department is seeking a motivated leader to fill our Transportation Operations and Maintenance Manager position to provide direction and leadership for both Streets and Traffic Signal Maintenance.

You will have the opportunity to lead an experienced team that takes pride in providing a high quality of operations and maintenance services.

Reporting to the Assistant Transportation Director for Mobility Operations, you will serve on the Assistant Director’s Management Team and work with the other team members in the coordination of maintenance activities and the execution of small work orders designed by city staff.

You will also work closely with Operation Managers in the Utilities, Parks and Fleet Maintenance Departments in the execution of joint maintenance projects and response to emergency events.

Direct reports for this position include the superintendent for the Street Maintenance team; three Working Crew Chiefs that oversee the maintenance of traffic signals, lighting and Intelligent Transportation Systems infrastructure and the inspection of new electrical installations; a Senior Business Analyst, and a Program Manager who oversees all contracted maintenance services. The full team has approximately 43 full-time staff that are represented by two unions, Teamsters and IBEW. This position and all staff work out of the Bellevue Service Center.

This position is responsible for the execution of emergency response to wind, snow and ice weather events.

In coordination with the Streets Superintendent, the Operations and Maintenance Manager determines when to declare an emergency event and activate the emergency dispatch center.

This declaration typically includes converting all Streets staff and supporting staff, from Parks, Utilities and Fleet to 12-hour shifts for the duration of the event.

Manages personnel, performance issues, disciplinary measures, and the evaluation of subordinates.

Establishes performance goal for direct reports and supports the development of goals for all field staff.

Serves as primary representative for management from the Transportation Department with the Teamsters and IBEW unions.

Recruits, selects, supervises and evaluates technical and maintenance staff; provides general direction to staff; ensures resolution of problems; sets priorities, establishes workloads and provides support in decision-making.

Establishes and maintains a working environment conducive to positive morale, individual style, quality, creativity, and teamwork.

Recommends policies and procedures; ensures effective implementation and adherence.

Responds to complaints from the public and other agencies; provides quality teamwork and customer service to internal and external customers.

Develops, monitors, and manages operation budgets for the Streets and Signal maintenance teams.

Oversees procurement, contract management and cost control.

Ensures fiscal responsibility and alignment with capital planning.

Oversees development of employee safety programs.

Oversees development of risk management strategies.

Provides technical expertise and leadership in assigned functional area; provides expertise for solving more complex maintenance and system issues.

Coordinates with the Transportation Department design team managers in development of design practices that are conducive for long-term maintenance.

Serves on the Transportation Department’s Strategic Team with other Department managers.

Supervision Received and Exercised Works under the general supervision of the Transportation Department Assistant Director for Mobility Operations.

Exercises supervision over technical, maintenance, and administrative staff directly and through subordinate supervisors.

• Manages personnel, performance issues, disciplinary measures, and the evaluation of subordinates. Establishes performance goal for direct reports and supports the development of goals for all field staff.
• Serves as primary representative for management from the Transportation Department with the Teamsters and IBEW unions.
• Recruits, selects, supervises and evaluates technical and maintenance staff; provides general direction to staff; ensures resolution of problems; sets priorities, establishes workloads and provides support in decision-making. Establishes and maintains a working environment conducive to positive morale, individual style, quality, creativity, and teamwork.
• Recommends policies and procedures; ensures effective implementation and adherence.
• Responds to complaints from the public and other agencies; provides quality teamwork and customer service to internal and external customers.
• Develops, monitors, and manages operation budgets for the Streets and Signal maintenance teams. Oversees procurement, contract management and cost control. Ensures fiscal responsibility and alignment with capital planning.
• Oversees development of employee safety programs.
• Oversees development of risk management strategies.
• Provides technical expertise and leadership in assigned functional area; provides expertise for solving more complex maintenance and system issues. Coordinates with the Transportation Department design team managers in development of design practices that are conducive for long-term maintenance.
• Serves on the Transportation Department’s Strategic Team with other Department managers.

• Works under the general supervision of the Transportation Department Assistant Director for Mobility Operations.
• Exercises supervision over technical, maintenance, and administrative staff directly and through subordinate supervisors.

Knowledge of: Civil engineering principles, practices, and methods associated with construction and maintenance of transportation infrastructure.

Applicable city policies, laws, and regulations affecting department activities.

Quality improvement methodologies.

Public budgeting process.

in Conflict resolution and negotiating.

Identifying emerging issues, developing and implementing new approaches and/or refining the division’s organization structure to generate desired results as efficiently as possible.

Advanced leadership and management practices.

Organization and planning with the ability to meet deadlines in fast-paced environment.

Ability to Communicate effectively, both orally and in writing.

Negotiate effectively with employees, other business units and departments, outside agencies, and the general public.

Plan, organize, and monitor activities according to priorities, established schedules, and deadlines.

Provide leadership, counsel, motivation, and constructive performance reviews to staff, securing their respective commitments to the department’s goals.

Anticipate and resolve problems before a crisis ensues.

Maintain or redefine the department’s future direction and ways of doing business in response to changing city needs.

Develop and maintain productive relationships with elected officials, community leaders, advisory boards, the news media, and the general public.

Understand the city’s political environment and sensitivities and function effectively within that environment.

Education and Experience Requirements Graduation from an accredited two-year college or university with an appropriate degree related to construction management or transportation operation and maintenance disciplines.

Five or more years of progressively responsible related experience in field operations and/or maintenance, including supervisory or lead-worker experience.

Or any equivalent combination of education, experience and training that provides the required knowledge, skills, and abilities.

Knowledge of:

• Civil engineering principles, practices, and methods associated with construction and maintenance of transportation infrastructure.
• Applicable city policies, laws, and regulations affecting department activities.
• Quality improvement methodologies.
• Public budgeting process.

in

• Conflict resolution and negotiating.
• Identifying emerging issues, developing and implementing new approaches and/or refining the division’s organization structure to generate desired results as efficiently as possible.
• Advanced leadership and management practices.
• Organization and planning with the ability to meet deadlines in fast-paced environment.

Ability to

• Communicate effectively, both orally and in writing.
• Negotiate effectively with employees, other business units and departments, outside agencies, and the general public.
• Plan, organize, and monitor activities according to priorities, established schedules, and deadlines.
• Provide leadership, counsel, motivation, and constructive performance reviews to staff, securing their respective commitments to the department’s goals.
• Anticipate and resolve problems before a crisis ensues.
• Maintain or redefine the department’s future direction and ways of doing business in response to changing city needs.
• Develop and maintain productive relationships with elected officials, community leaders, advisory boards, the news media, and the general public.
• Understand the city’s political environment and sensitivities and function effectively within that environment.

• Graduation from an accredited two-year college or university with an appropriate degree related to construction management or transportation operation and maintenance disciplines.
• Five or more years of progressively responsible related experience in field operations and/or maintenance, including supervisory or lead-worker experience.
• Or any equivalent combination of education, experience and training that provides the required knowledge, skills, and abilities.

Physical Demands: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work involves walking, talking, hearing, using a computer, using hands to handle, feel or operate objects, tools, or controls, and reaching with hands and arms.

Vision abilities required by this job include close vision and the ability to adjust focus.

The employee may be required to push, pull, lift, and/or carry up to 20 pounds.

The noise level in the work environment is usually moderately quiet while in the office and moderately loud when in the field.

Flexible/Hybrid Working: A hybrid work schedule is available for this position after an orientation period working in the office after hire.

Remote work for this position is subject to department's operational needs and will be discussed with candidates during the selection process.

Full-time remote work is not an available option.

Once hired, employees must reside in the State of Washington and within reasonable commuting distance to Bellevue City Hall.

This is a full-time, exempt, non-union position.

Physical Demands: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work involves walking, talking, hearing, using a computer, using hands to handle, feel or operate objects, tools, or controls, and reaching with hands and arms.
• Vision abilities required by this job include close vision and the ability to adjust focus.
• The employee may be required to push, pull, lift, and/or carry up to 20 pounds.
• The noise level in the work environment is usually moderately quiet while in the office and moderately loud when in the field.

The City of Bellevue offers employees a comprehensive benefits package providing choice, flexibility, and value! Please Note: Seasonal, part-time, and variable employees are not eligible for the below benefits except for mandatory participation in the retirement plan assigned to the position, which will be the Municipal Employees Benefit Trust (MEBT 2) retirement plan or the Washington State Public Employees Retirement System (PERS) retirement plan and any other benefits as required by law. The following summary applies to fully benefited positions: Medical Employees are offered a choice of medical coverage through the City's self-insured Preferred Provider Organization (PPO) plan or Kaiser Permanente (HMO). Dental Employees are offered a choice of two dental carriers with plans that offer regular checkups, x-rays, fillings, and crowns. Orthodontia is available through one of the carriers. Vision Employees are offered a choice of vision coverage through an annual exam-only plan or a buy-up plan which includes an annual eye exam and hardware coverage. Retirement Plans - Employees are offered three retirement plans: Washington State Department of Retirement Systems (DRS): Mandatory participation (PERS, LEOFF or PSERS), depending upon eligibility. City of Bellevue Municipal Employee's Benefit Trust (MEBT): Optional participation in this 401(k) retirement savings plan with employer match contributions that vest on a 3-year schedule. Deferred Compensation Program (457 DCP): Optional participation in the supplemental Deferred Compensation Program also administered by DRS that allows tax-deferred savings into a variety of investments options. Other benefits include: More detailed information about our employee benefits is available at https://c2mb.ajg.com/cityofbellevue Flexible Spending Accounts (FSAs) Life/Accidental Death and Dismemberment (AD&D) Insurance Long Term Disability (LTD) Survivor Income Employee Assistance Program (EAP) 11 observed holidays per year plus 2 additional personal holidays, vacation (standard accrual of 12 days a year), and sick leave (accumulated at the rate of one day per month) An ORCA Card bus pass On-site fitness center, and self service food/coffee options Career development and training programs Tuition Reimbursement Program Employee Resource Groups (ERGs) Paydays - The City of Bellevue pays employees on the 8th and the 23rd of each month (24 pay periods per year). Please note: The City of Bellevue does not participate in the Social Security Administration (SSA) program and employees do not earn social security credits. The mandatory DRS retirement pension plan provides the required social security replacement plan. NOTE : This is a brief summary of the benefit programs for the City's non-represented employees. Every effort has been made to ensure its accuracy.

for employees represented by a collective bargaining agreement (CBA) may have different benefits.

If any information on this document conflicts with the provisions of a CBA, the CBA prevails.

Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.

The City of Bellevue offers employees a comprehensive benefits package providing choice, flexibility, and value! Please Note: Seasonal, part-time, and variable employees are not eligible for the below benefits except for mandatory participation in the retirement plan assigned to the position, which will be the Municipal Employees Benefit Trust (MEBT 2) retirement plan or the Washington State Public Employees Retirement System (PERS) retirement plan and any other benefits as required by law. The following summary applies to fully benefited positions: Medical Employees are offered a choice of medical coverage through the City's self-insured Preferred Provider Organization (PPO) plan or Kaiser Permanente (HMO). Dental Employees are offered a choice of two dental carriers with plans that offer regular checkups, x-rays, fillings, and crowns. Orthodontia is available through one of the carriers. Vision Employees are offered a choice of vision coverage through an annual exam-only plan or a buy-up plan which includes an annual eye exam and hardware coverage. Retirement Plans - Employees are offered three retirement plans:

• Washington State Department of Retirement Systems (DRS): Mandatory participation (PERS, LEOFF or PSERS), depending upon eligibility.
• City of Bellevue Municipal Employee's Benefit Trust (MEBT): Optional participation in this 401(k) retirement savings plan with employer match contributions that vest on a 3-year schedule.
• Deferred Compensation Program (457 DCP): Optional participation in the supplemental Deferred Compensation Program also administered by DRS that allows tax-deferred savings into a variety of investments options.

• Life/Accidental Death and Dismemberment (AD&D) Insurance

• Survivor Income

• 11 observed holidays per year plus 2 additional personal holidays, vacation (standard accrual of 12 days a year), and sick leave (accumulated at the rate of one day per month)
• An ORCA Card bus pass
• On-site fitness center, and self service food/coffee options
• Career development and training programs

Paydays - The City of Bellevue pays employees on the 8th and the 23rd of each month (24 pay periods per year).

Please note: The City of Bellevue does not participate in the Social Security Administration (SSA) program and employees do not earn social security credits.

The mandatory DRS retirement pension plan provides the required social security replacement plan.

NOTE : This is a brief summary of the benefit programs for the City's non-represented employees.

Every effort has been made to ensure its accuracy.

for employees represented by a collective bargaining agreement (CBA) may have different benefits.

If any information on this document conflicts with the provisions of a CBA, the CBA prevails.

Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.

• I confirm that the information provided here is consistent with my application.
• I do not agree with the statements above.
• High school graduate, diploma or the equivalent (GED)
• Associate degree
• Bachelor's Degree
• Master's Degree or above
• Less than 3 years of experience
• 3-5 years of experience
• 5-7 years of experience
• 7-10 years of experience
• 10 or more years of experience
• No experience
• Less than 1 year of experience
• 1–3 years of experience
• 4–6 years of experience
• More than 6 years of experience
• No experience
• Responsible for portions of a budget
• Managed full program budgets
• Managed division or multi program budgets, including capital
• No related experience
• Some experience in general public works maintenance
• Direct experience in streets maintenance or traffic signal/electrical systems
• Extensive experience leading both streets and transportation systems maintenance teams
• No experience
• Limited experience supporting emergency operations
• Direct experience coordinating crews during emergency events
• Led emergency response operations, including activation and resource allocation
• No experience
• Some experience working in a unionized environment
• Experience as a supervisor of union employees
• Experience serving as a management representative in union discussions or negotiations
• Civil engineering principles
• Traffic signal or ITS systems
• Street maintenance operations
• Electrical inspections or installations
• Public works construction
• None of the above
• Coordinating staff during severe weather events
• Declaring or activating emergency operations
• Planning or leading 24/7 response rotation schedules
• Overseeing employee safety programs
• Implementing risk management strategies
• None of the above
• Yes, I am interested in hybrid schedule and available to be onsite 3 or more days per week.
• No, I am interested in fully remote position.