Training Executive

Overview

Key Responsibilities

• Support the planning, coordination, and delivery of training programs across all departments.
• Facilitate orientation and onboarding programs for new Warriors.
• Assist in delivering service culture, brand standards, compliance, and operational training.
• Coordinate training schedules, venues, materials, and participant communications.
• Maintain accurate training records, attendance reports, and employee development files.
• Manage and update the Learning Management System (LMS) and digital learning platforms.
• Monitor training completion rates and follow up with departments on outstanding requirements.
• Assist in identifying training needs through feedback, audits, and operational observations.
• Support the creation of training materials, presentations, guides, and learning resources.
• Coordinate leadership development, talent development, and career progression initiatives.
• Support departmental trainers and leaders in delivering effective learning experiences.
• Track and report training metrics, engagement levels, and program effectiveness.
• Ensure compliance with mandatory training requirements, health & safety standards, and company policies.
• Support the delivery, coordination, and tracking of Forbes Travel Guide training programs across all departments.
• Assist in preparing Warriors and leaders for Forbes evaluations, audits, and accreditation requirements.
• Promote Forbes Five-Star service standards through ongoing coaching, training, and reinforcement activities.
• Partner with operational leaders to ensure Forbes standards are embedded into daily guest interactions and service delivery.
• Support Saudization development initiatives and learning programs for Saudi talent.
• Participate in special projects, employee engagement activities, and learning events that promote the FAENA culture.