Trainer
Role Overview
The Trainer represents Parfums Christian Dior across fragrance, skincare, makeup, and fashion accessories.
The role develops beauty consultants and specialists to inspire clients, support sales, and maintain high expertise.
Key Skills for This Role
Full Job Posting
Role impact
The Trainer represents Parfums Christian Dior across fragrance, skincare, makeup, and fashion accessories.
The role develops beauty consultants and specialists to inspire clients, support sales, and maintain high expertise.
Training and coaching
- Create training programs for sales techniques, client engagement, and relationship-building across all categories.
- Train and coach employees in product knowledge, storytelling, application rituals, and cross-selling.
- Run classroom and field sessions, workshops, seminars, and e-learning; follow up on learning and standards.
- Evaluate and update materials to reflect Dior standards and the luxury retail landscape.
Business and continuous improvement
- Give sales-floor feedback, support managers' coaching skills, and foster ongoing learning and collaboration.
- Animate point-of-sale events, masterclasses, and beauty and olfactory workshops.
- Support sales opportunities, conversion, cross-selling, team motivation, and alignment with business targets.
- Track industry trends and competitor activity; provide session feedback and field debriefs and report training metrics.
Profile
- Fluent written and spoken English and at least five years of luxury beauty retail and training experience are required.
- Strong retail knowledge, sales orientation, product knowledge across all four categories, and a client-centric mindset are required.
- Training, public speaking, and presentation skills are required, along with digital proficiency and comfort creating video.
- Arabic and French are a plus; VIC database management experience is also a plus.
Work environment
- The role includes sales-floor feedback, in-store engagement, point-of-sale events, and field training.
About Parfums Christian Dior
The House of Dior was founded in 1946 and is known for fashion, fragrance, and beauty products.
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