Tow Truck & Recovery Division Manager

About This Role

We’re Hiring: Division Manager — Tow Truck & Recovery (Fleet + Revenue Ownership)

800CarGuru — UAE’s largest mobile car repair and roadside assistance provider — is hiring a Division Manager to build, scale, and dominate our Tow Truck & Recovery business across the UAE.

This is a full business ownership role — not just fleet operations.

You will control revenue, operations, partnerships, and scale.

What You’ll Own

• Full P&L responsibility for Tow Truck & Recovery Division

• Drive revenue growth across B2C, B2B, and insurance partnerships

• Maximize fleet utilization (recovery trucks & roadside vans)

• Build and execute sales strategy for recovery services

• Reduce third-party dependency and improve margins

• Launch and optimize new revenue streams (subscriptions, contracts, upsells)

Core Operations Control

• Manage recovery trucks and roadside assistance fleet across all Emirates

• Optimize trip volume, routing, and response time

• Design and implement high-efficiency driver rota systems

• Control third-party recovery vendors (cost, SLA, performance)

• Ensure full compliance: vehicle fitness, insurance, permits, documentation

• Prevent downtime through proactive maintenance planning

Revenue & Growth

• Build and scale B2B partnerships (insurance, fleets, corporate clients)

• Increase upsell revenue through roadside assistance teams

• Identify and launch new monetization opportunities

• Improve revenue per trip and overall division profitability

Team Leadership

• Recruit, train, and manage drivers, supervisors, and coordinators

• Drive performance culture with clear KPIs and accountability

• Build upselling capability within roadside teams

• Run a high-volume, high-discipline 24/7 operation

What We’re Looking For

• Experience in fleet operations, recovery/towing, or automotive services

• Strong commercial mindset (revenue, margins, cost control)

• Proven ability to scale operations and drive growth simultaneously

• Strong vendor negotiation and partnership-building skills

• Ability to manage multi-location, high-pressure operations

• Hands-on operator who executes, not just manages

Why This Role Matters

• You are building a core vertical in a fast-scaling company

• Direct ownership of revenue + operations

• Opportunity to dominate a fragmented market

If you can run a towing and recovery business like an owner — and scale it — this role is for you