Technical Support Specialist
Skills
About This Role
Location: Dubai, UAE
Our UK-based client is expanding their team in the UAE and is looking for a
Technical Support Representative
to join their growing operations.
Key Responsibilities
- Provide technical and customer support via phone, e-mail, and chat
- Assist customers in resolving product or service-related concerns
- Troubleshoot basic technical issues and escalate when necessary
- Deliver excellent customer service and maintain customer satisfaction
- Accurately document customer interactions and resolutions
Basic Qualifications
- Good English communication skills (spoken and written)
- At least 1 year of experience in Customer Service or Technical Support
- Experience working in the BPO/Call Center industry is required
- Strong problem-solving and interpersonal skills
- Ability to work in fast-paced environment
- Immediate joiners are preferred (no notice period)
- Why Join?
- Opportunity to work with an expanding UK-based company
- Career growth and development opportunities
- Dynamic and collaborative work environment
Working Schedule
5 days in a week, 12:30PM to 9PM (UAE time)
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