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indeed

Technical Program Manager III, Mobile App Foundations - Quality and Release

Amazon.com
Vancouver, CAN
Full-time
Onsite
Discovered 3 weeks ago
Technical program managementMobile app quality and releaseSoftware developmentCross-functional program deliveryRelease schedulingRisk and critical path management

Full Job Posting

Role overview

The App Foundations - Mobile Shopping team works to improve mobile app release processes and validation for Android and iOS shopping customers.

The Senior Technical Program Manager will lead complex, cross-functional technical programs and strategic roadmaps focused on mobile quality and resiliency.

The role balances tactical work with long-term customer value and operates across many teams and engineering stakeholders.

Key responsibilities

  • Own a large, complex program portfolio and establish mechanisms to align delivery across more than 100 contributing teams.
  • Hold product and engineering leaders accountable for expected deliverables, quality, and customer timelines.
  • Identify risks and tradeoffs, propose mitigations, and make decision processes fast, simple, and low-friction.
  • Communicate program direction, status, and future plans clearly to leaders, internal customers, and engineers.
  • Propose ambitious program goals and multi-year roadmaps; collaborate on plans to improve mobile resiliency.
  • Build scalable ways to listen to and balance the needs of engineering and retail shopping customers.
  • Use data and north-star metrics to set priorities and evaluate outcomes; communicate decisions and rationale to senior stakeholders.

Basic qualifications

  • At least 5 years of technical product or program management experience.
  • At least 7 years of experience working directly with engineering teams.
  • At least 3 years of software development experience.
  • At least 5 years of technical program management experience working directly with software engineering teams.
  • Experience managing cross-functional programs, building processes, and coordinating release schedules.

Preferred qualifications

  • At least 5 years of project management experience covering scope, schedule, budget, quality, risk, and critical path management.
  • Experience managing cross-functional projects, building sustainable processes, and coordinating release schedules.
  • Experience defining KPIs or SLAs for multi-million-dollar businesses and reporting to senior leadership.

About the team

The team brings program managers, engineers, and business leaders together to solve customer problems.

The team values clear thinking, thoughtful communication, collaboration, and challenging the status quo to improve outcomes.

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