Technical Lead

Work arrangement

• The position requires in-person collaboration up to five days a week; the arrangement may change based on business requirements.

Role overview

Key responsibilities

• Lead day-to-day technical work and clarify solution direction, scope, constraints, and outcomes.
• Coordinate teams to align solutions with enterprise standards, target architecture, operational needs, and business priorities.
• Translate program goals into technical work packages, milestones, sequencing, and integration points; support estimates and planning.
• Manage technical dependencies, assumptions, risks, and decisions; raise issues and recommend options and trade-offs.
• Guide design, build, testing, implementation, cutover, stabilization, and operational handoff; lead technical triage as needed.
• Participate in architecture, technical, security, operational, and delivery reviews and document technical decisions.
• Communicate progress, risks, issues, and recommendations to technical and non-technical stakeholders.
• Support testing, non-functional requirements, release readiness, support models, and operational handoff.
• Coordinate vendor, partner, and internal team deliverables and ownership; remove blockers.
• Improve delivery practices, standards, documentation, reuse, automation, and collaboration.
• Deliver physical design diagrams and operational playbooks.

Experience and qualifications

• 8+ years in technology delivery, including leading technical work on complex projects or programs.
• Working knowledge of software delivery, systems integration, cloud, data, infrastructure, security, and operational support.
• Proven ability to lead cross-functional teams without direct authority, including internal teams, vendors, and partners.
• Experience translating business goals into technical plans, milestones, dependencies, risks, and decisions.
• Strong communication skills for technical and non-technical audiences.
• Familiarity with Agile, hybrid, and waterfall delivery, sprint and release planning, cutover planning, and project governance.
• Comfort working through ambiguity, removing blockers, making recommendations, and aligning people.
• Relevant post-secondary education or an equivalent combination of education and experience is preferred.
• Relevant PMP, PMI-ACP, Scrum, SAFe, ITIL, cloud, architecture, or vendor/platform certifications are an asset.

Benefits

• WestJet advertises a competitive total rewards package.