Supply Chain and Planning Manager- Luxury Retail

Overview

Demand Planning & Forecasting

• Develop and maintain accurate demand forecasts across all brands, product categories, and sales channels.
• Collaborate closely with Brand, Retail, E-commerce, Marketing, and Finance teams to incorporate seasonal trends, promotional activities, product launches, and market dynamics into forecasts.
• Analyze sales performance, customer buying patterns, and market trends to improve forecast accuracy and inventory decisions.
• Lead forecasting activities for key retail periods, campaigns, and festive seasons.

Supply Planning & Replenishment Management

• Translate demand forecasts into effective supply and replenishment plans to ensure optimal product availability.
• Manage inventory allocation across boutiques, department stores, e-commerce platforms, and distribution centers.
• Coordinate with suppliers and internal stakeholders to ensure timely replenishment of products.
• Balance product availability with inventory investment to maximize sales opportunities while minimizing excess stock.

Inventory Management & Stock Optimization

• Develop inventory strategies that support luxury retail service standards and customer expectations.
• Monitor stock levels, inventory aging, sell-through rates, and stock cover across all channels.
• Drive initiatives to reduce stock-outs, overstocks, and obsolete inventory while maintaining high availability of core and bestselling products.
• Oversee inventory planning for seasonal collections, limited editions, and exclusive launches.

Procurement & Supplier Relationship Management

• Manage supplier performance, lead times, and procurement planning to ensure continuity of supply.
• Build strong partnerships with global and regional suppliers to support product availability and operational excellence.
• Monitor supplier KPIs and proactively address potential supply risks.
• Support sourcing initiatives that align with business objectives and luxury brand standards.

Logistics, Warehousing & Distribution

• Oversee inbound logistics, warehousing operations, and distribution activities across all markets.
• Ensure efficient movement of products from suppliers to warehouses and retail locations.
• Optimize transportation, storage, and distribution processes to improve service levels and cost efficiency.
• Partner with logistics providers to maintain premium delivery standards for retail and e-commerce customers.

Sales & Operations Planning (S&OP) Leadership

• Own and lead the monthly Supply & Demand Review process.
• Facilitate cross-functional discussions to align demand forecasts, inventory plans, and supply capabilities.
• Provide recommendations on product allocation, inventory investments, and supply priorities.
• Present key supply chain insights, risks, opportunities, and performance metrics to senior leadership.

New Product Launch & Collection Planning

• Lead supply chain readiness for new product launches, seasonal collections, boutique openings, and brand expansions.
• Coordinate with Brand, Retail, Marketing, and Operations teams to ensure successful market introductions.
• Develop launch inventory plans and replenishment strategies to support sales objectives.
• Monitor launch performance and adjust supply plans accordingly.

Supply Chain Process Improvement & Transformation

• Drive continuous improvement initiatives across planning, inventory management, logistics, and procurement functions.
• Identify opportunities to enhance operational efficiency through automation, process standardization, and digital tools.
• Support supply chain transformation projects and best-practice implementation.

Supply Chain Risk Management & Business Continuity

• Identify and mitigate supply chain risks that may impact product availability or customer experience.
• Develop contingency plans for supplier disruptions, logistics challenges, and demand fluctuations.
• Ensure business continuity through proactive monitoring and risk assessment.

ERP, Data Analytics & KPI Management

• Leverage ERP systems and planning tools to support data-driven decision-making.
• Develop and maintain dashboards and reports to monitor supply chain performance.
• Analyze inventory, forecast, replenishment, and service-level metrics to identify opportunities for improvement.
• Ensure data accuracy and integrity across supply chain systems.

Cross-Functional Stakeholder Management

• Partner closely with Retail, E-commerce, Brand, Finance, Marketing, Procurement, and Operations teams.
• Act as the key link between commercial and operational functions to drive alignment and accountability.
• Influence decision-making through data-driven insights and strategic recommendations.

Team Leadership & Capability Development

• Lead, mentor, and develop the supply chain planning team.
• Foster a culture of collaboration, accountability, and continuous improvement.
• Build team capabilities in demand planning, inventory management, analytics, and supply chain best practices.

& Experience

• Bachelor's degree in Supply Chain Management, Business Administration, Operations Management, Engineering, or a related field.
• 8–10 years of experience in supply chain planning, inventory management, procurement, logistics, or operations within luxury retail, premium retail, fashion, beauty, fragrance, or consumer goods industries.
• Minimum 3 years of leadership experience managing supply chain or planning teams.
• Strong expertise in demand planning, replenishment, inventory optimization, and S&OP processes.
• Experience working with ERP systems, planning tools, and supply chain analytics.
• Excellent stakeholder management, communication, and problem-solving skills.
• Experience supporting multi-brand and multi-channel retail environments is highly preferred.

• Product Availability & Service Level

• Forecast Accuracy
• Inventory Turnover

• Stock Cover & Inventory Aging

• Sell-Through Performance
• Stock-Out Rate
• On-Time Replenishment