Supervisor-Loss Prevention Element City Center

Position Summary

Security and Safety Duties

• Patrol all areas of the property, secure rooms, and assist guests with room access.
• Conduct emergency response drills, physical hazard inspections, investigations, interviews, and key control audits.
• Monitor CCTV and alarm systems.
• Authorize, monitor, and document access to secured areas.
• Assist during emergencies, contact EMS, or administer first aid and CPR when required.
• Gather information and complete reports while maintaining document confidentiality.
• Defuse disturbances, resolve safety hazards, handle complaints, and escort unwelcome persons from the property.
• Ensure compliance with alcoholic beverage control laws and use proper emergency code responses.

Team and Guest Support

• Assist management with training, motivating, and coaching employees.
• Serve as a role model and first point of contact for fair treatment and open-door processes.
• Follow company policies, report accidents and unsafe conditions, and complete safety training and certifications.
• Welcome guests, address service needs, communicate professionally, and maintain positive working relationships.
• Ensure adherence to quality expectations and standards.

Preferred Qualifications

• A high school diploma or G.E.D. equivalent is preferred.
• At least two years of related work experience is preferred.
• At least one year of supervisory experience is preferred.
• The posting lists no required license or certification.

Physical and Operational Conditions

• Read and visually verify information in different formats and inspect tools, equipment, and machines for defects.
• Use computers or point-of-sale systems to enter and locate work-related information.
• Stand, sit, or walk for extended periods or an entire shift and move at the speed required for work situations.
• Lift, carry, push, or pull up to 50 pounds independently and heavier objects with assistance.
• Move through narrow, confined, elevated, uneven, slippery, and stair-accessed areas and reach overhead or below the knees.

Employer and Brand Information