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Supervisor-Housekeeping

Marriott International
Riyadh, KSA
Full-time
Entry
Onsite
Discovered 2 weeks ago
Housekeeping quality inspectionRoom status coordinationHousekeeping operationsGuest serviceEmployee training and coachingSafety and security procedures

Full Job Posting

Role overview

The Housekeeping Supervisor inspects rooms and public areas after cleaning and supports daily housekeeping operations.

The role coordinates room assignments and room status with Housekeeping, Engineering, Front Office, and Laundry.

Schedule is full time; the posting states the role is not remote and provides a Riyadh work address.

Housekeeping operations

  • Inspect guest rooms, public areas, and pool areas after cleaning to ensure quality standards.
  • Run sold-room reports, verify room status, identify discrepant rooms, prioritize cleaning, and update departing-room status.
  • Document and resolve room-status issues with the Front Desk.
  • Prepare and communicate room-assignment changes, share shift issues, and complete required paperwork.
  • Assist housekeeping management with daily activities and coordinate with Engineering, Front Office, and Laundry.

Team and guest support

  • Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
  • Follow company, safety, and security policies; report maintenance problems, hazards, accidents, or injuries; and complete safety training.
  • Maintain professional appearance, protect confidential information and company assets, and meet guest-service standards.
  • Communicate professionally, build positive working relationships, and respond to guest and employee concerns.
  • Perform other reasonable duties as requested by supervisors.

Preferred qualifications

  • High school diploma or G.E.D. equivalent preferred.
  • At least 1 year of related work experience preferred.
  • At least 1 year of supervisory experience preferred.
  • No license or certification is specified.

Physical and work requirements

  • Move objects weighing up to 55 pounds without assistance and heavier objects with assistance; push or pull loaded carts over uneven surfaces.
  • Stand, walk, sit, or kneel for extended periods and perform bending, twisting, reaching, and other physical tasks during a shift.
  • Use computers or point-of-sale systems and read and verify information in different formats.

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