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Supervisor-Housekeeping

Le Méridien Hotels & Resorts
Makkah, KSA
Full-time
Mid-Senior
Onsite
Discovered 3 weeks ago
Housekeeping quality inspectionRoom status and discrepancy managementHousekeeping scheduling and assignmentsCross-department coordinationEmployee coaching and trainingWork-related computer and point-of-sale systems

Full Job Posting

Role details

Housekeeping Supervisor, Housekeeping & Laundry department, at Le Méridien in Makkah, Saudi Arabia.

Full-time position; the posting states that the role is not remote.

Housekeeping operations

  • Inspect cleaned rooms, public areas, and pool areas to ensure quality standards.
  • Run sold-room reports, verify room status, identify unsuitable rooms, prioritize cleaning, and update departing-room status.
  • Assist housekeeping management with daily activity and coordinate Housekeeping, Engineering, Front Office, and Laundry.
  • Document and resolve room discrepancies with the Front Desk; communicate room-assignment changes and unresolved issues to the next shift.
  • Complete required administrative tasks.

Team, safety, and service

  • Assist management with hiring, training, scheduling, evaluating, counseling, discipline, motivating, and coaching employees.
  • Follow chain safety and security policies, report maintenance problems and hazards, complete safety training, and protect confidential information and company assets.
  • Support colleagues, shared team goals, and quality standards; communicate courteously with guests and employees.
  • Use computers or point-of-sale systems and complete other duties requested by supervisors that correspond to the role.

Recommended qualifications

  • Secondary-school diploma or equivalent is recommended.
  • At least one year of related work experience is recommended.
  • At least one year of supervisory experience is recommended.
  • The role requires physical activity, including moving and lifting objects, operating a loaded housekeeping cart, and navigating stairs, uneven surfaces, or extended shifts.

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