Studio Operations Manager

Studio and opportunity

Role overview

Location and workplace

• The role is based on site in Dubai, UAE.

Classes, instructors, and bookings

• Design and optimise weekly Strength, Pilates, and Lagree timetables based on demand and utilisation; analyse attendance, waitlists, and peak times.
• Plan timetable launches, seasonal changes, and Ramadan schedules.
• Manage instructor schedules, cover, substitutions, availability, class formats, and quality standards.
• Support instructor recruitment, onboarding, and performance tracking with the General Manager.
• Oversee booking capacity, waitlists, no-shows, and late cancellations; report occupancy and trends and resolve booking issues with the front desk.

Facility and suppliers

• Keep studios, reformers, Lagree machines, and other equipment clean, safe, and class-ready; manage maintenance and service providers.
• Enforce health, safety, and hygiene standards across studios, changing rooms, and wellness areas.
• Coordinate suppliers, vendors, deliveries, stock, and service contracts, including cleaning, maintenance, pest control, and security.
• Check orders on arrival and resolve shortages, damage, and quality issues; track stock and coordinate purchase orders and invoices with the Admin Coordinator.

Overall operations and events

• Run the facility across studios, reception, changing rooms, wellness, and spa areas; coordinate instructors, front desk, spa staff, cleaners, contractors, and suppliers.
• Identify and address operational gaps, escalate as needed, and maintain procedures, opening and closing checklists, and daily standards.
• Plan launch events, community classes, workshops, and brand collaborations; coordinate promotion and track attendance and membership conversion.

Requirements

• Currently based in the UAE and available to join immediately or within 30 days.
• 3 to 5 years in studio, gym, or fitness operations, including 1 to 2 years in a supervisory role.
• Hands-on boutique fitness experience; Pilates, reformer, or Lagree knowledge is a strong advantage.
• Experience scheduling instructors and managing booking platforms such as Mindbody, Glofox, Mariana Tek, or similar.
• Pre-opening or studio launch experience is a plus.
• Supplier, vendor, stock, or facilities management experience in fitness, spa, hospitality, or retail.
• Strong organisational, people, and problem-solving skills; comfortable with utilisation, attendance, and occupancy reporting.
• Flexible to work early mornings, evenings, and weekends.

Benefits

• Opportunity to join a premium brand as part of its founding management team.
• Competitive package; details are shared at interview stage.