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Store Supervisor

Unity Star Import and Export FZE LLC
Dubai, UAE
fulltime
Entry
4 days ago
StoreSupervisor
Free

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About The Opportunity

A fast-growing retail and import/export enterprise operating across the UAE, we specialize in delivering high-quality consumer goods through a dynamic network of retail stores and distribution channels.

Our stores serve as frontline customer experience hubs, blending operational excellence with personalized service to build lasting brand loyalty.

We’re seeking a proactive, customer-obsessed Store Supervisor to lead daily operations, elevate team performance, and drive sales growth in a high-energy retail environment.

Role & Responsibilities

  • Oversee daily store operations including opening/closing procedures, cash handling, inventory checks, and visual merchandising standards.
  • Lead, coach, and schedule frontline staff to ensure exceptional customer service, compliance with SOPs, and consistent sales execution.
  • Monitor stock levels, coordinate replenishment with warehouse/logistics, and minimize shrinkage through audits and loss prevention practices.
  • Meet or exceed daily/weekly sales targets by implementing promotions, upselling strategies, and customer engagement tactics.
  • Resolve customer complaints promptly and escalate issues as needed, maintaining high standards of service and brand reputation.
  • Generate daily sales reports, track KPIs, and provide feedback to management on store performance and improvement opportunities.

Skills & Qualifications

  • Must-Have
  • Retail operations
  • Team leadership
  • Inventory management
  • POS systems
  • Customer service
  • Sales target tracking
  • Microsoft Excel
  • Loss prevention
  • Preferred
  • Experience with retail ERP systems
  • Arabic language proficiency
  • UAE retail licensing or trade license familiarity

Benefits & Culture Highlights

  • Competitive salary + performance-based incentives
  • Opportunities for rapid career progression within a growing regional business
  • Dynamic, fast-paced work environment with direct customer and team impact

Skills

loss prevention,store supervisor,operations,management,customer service

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