Store Supervisor
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Key skills for this role
About the Role
About The Opportunity A fast-growing retail and import/export enterprise operating across the UAE, we specialize in delivering high-quality consumer goods through a dynamic network of retail stores and distribution channels.
Key Skills for This Role
Full Job Posting
About The Opportunity
A fast-growing retail and import/export enterprise operating across the UAE, we specialize in delivering high-quality consumer goods through a dynamic network of retail stores and distribution channels.
Our stores serve as frontline customer experience hubs, blending operational excellence with personalized service to build lasting brand loyalty.
We’re seeking a proactive, customer-obsessed Store Supervisor to lead daily operations, elevate team performance, and drive sales growth in a high-energy retail environment.
Role & Responsibilities
- Oversee daily store operations including opening/closing procedures, cash handling, inventory checks, and visual merchandising standards.
- Lead, coach, and schedule frontline staff to ensure exceptional customer service, compliance with SOPs, and consistent sales execution.
- Monitor stock levels, coordinate replenishment with warehouse/logistics, and minimize shrinkage through audits and loss prevention practices.
- Meet or exceed daily/weekly sales targets by implementing promotions, upselling strategies, and customer engagement tactics.
- Resolve customer complaints promptly and escalate issues as needed, maintaining high standards of service and brand reputation.
- Generate daily sales reports, track KPIs, and provide feedback to management on store performance and improvement opportunities.
Skills & Qualifications
- Must-Have
- Retail operations
- Team leadership
- Inventory management
- POS systems
- Customer service
- Sales target tracking
- Microsoft Excel
- Loss prevention
- Preferred
- Experience with retail ERP systems
- Arabic language proficiency
- UAE retail licensing or trade license familiarity
Benefits & Culture Highlights
- Competitive salary + performance-based incentives
- Opportunities for rapid career progression within a growing regional business
- Dynamic, fast-paced work environment with direct customer and team impact
Skills
loss prevention,store supervisor,operations,management,customer service
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