Store Manager

Role overview

Store and team responsibilities

• Learn to recruit, hire, develop, evaluate, discipline, and retain team members.
• Deliver customer service by greeting customers, uncovering needs, recommending products, and adding value.
• Foster a welcoming, inclusive store environment for team members, customers, suppliers, and communities.
• Plan and schedule daily team activities; communicate company policies and processes.
• Learn to address employee concerns, support career advancement, and work with HR when appropriate.

Sales, inventory, and administration

• Manage sales and profit, expenses, budgeting, forecasting, and shrink.
• Maintain merchandise flow, in-stock levels, inventory controls, price changes, and presentation standards.
• Train on processing invoices, schedules, product orders and returns, purchase orders, and reports.
• Work with buyers, supply chain, district managers, and distribution centers to resolve inventory problems.
• Coordinate sales events, support district operational needs, and participate in community involvement.
• Audit store processes and assess competitive conditions with Operations and Merchandising teams.

Qualifications

• Must be at least 18 years old and have a valid driver’s license if driving for company business.
• Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Supervisory experience is preferred.
• A high school diploma or a bachelor’s degree in an agricultural science or business-related field is preferred; suitable combinations of education and experience may be considered.
• Must be able to read, write, and count accurately and access store areas and operate necessary store equipment.