Store Manager -Mom store
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Key skills for this role
About the Role
Seeking a results-driven leader to enhance sales performance, develop teams, ensure customer satisfaction, and manage store operations effectively.
Key Skills for This Role
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Brand: Mom Store
We are seeking a results-driven Store Manager for Mom Store with a strong focus on sales performance and customer conversion.
This role is ideal for a hands-on leader who thrives on achieving targets, coaching teams to sell confidently, and delivering a supportive, high-trust experience for parents and caregivers.
As Store Manager, you will be responsible for driving sales and KPIS.
And developing a sales-focused team while ensuring customers receive an excellent experience on every visit.
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1- Sales & Commercial Performance
- Own and deliver store sales targets, and KPI goals.
- Drive conversion, average transaction value (ATV), and units per transaction (UPT).
- Lead from the floor, actively selling, styling, and engaging with customers.
- Analyze sales data and trends to identify opportunities and action plans.
- Execute promotions, launches, and seasonal campaigns to maximize results.
2- Team Leadership & Development
- Set clear sales expectations and hold the team accountable for results.
- Coach the team on selling techniques, styling, and customer engagement.
- Conduct regular feedback and coaching and manage underperformance.
3- Customer Experience & Brand Representation
- Deliver a consistent, elevated customer experience.
- Build strong customer relationships to drive loyalty and repeat business.
- Act as a brand ambassador.
- Resolve customer concerns professionally and in line with brand standards
4- Store Operations
- Oversee all day-to-day store operations for efficiency and excellence.
- Maintain visual merchandising standards and store presentation.
- Manage inventory, stock flow, shrinkage, and loss prevention.
- Ensure compliance with company policies, procedures, and health & safety standards.
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