Staff Platform Site Reliability Engineer

Build the platform, not run it. You'll design and deliver multi-tenant Kubernetes infrastructure across bare-metal and public cloud, build infrastructure-as-code frameworks that push changes across thousands of servers, and write the standard libraries, SDKs, and platform APIs that every engineering team at Index Exchange depends on. This is the work that takes Index Cloud to the next level.

Solve hard distributed systems problems. Real-time bidding with sub-millisecond overhead. Multi-datacenter consistency. Deploying safely to a fleet of thousands. Load balancing at a scale where the easy approaches don't work. If the phrase "globally distributed auction system" makes you lean in, keep reading.

Own the architecture. You'll drive technical direction through RFCs and design reviews, set standards for shared platform domains, and make the calls on tooling, security posture, and system design. This is a Staff-level role—you'll influence engineering direction across multiple divisions.

Make engineers faster. Build golden paths, self-service tooling, and platform APIs that let engineering teams ship without friction. The best platform work is invisible to its users—it just works.

Mentor and raise the bar. Coach engineers, foster a culture of engineering excellence, and collaborate across Cloud Platform Operations, SRE, Network, Security, and Software Engineering teams.

Distributed storage systems (e.g. Ceph)

Big data infrastructure: Hadoop, Spark, HBase, Kafka.

Observability stack design: Prometheus, Grafana, ELK, Mimir, Loki, Tempo.

Secrets management (Vault), certificate management, access control at scale.

Hybrid cloud architectures: federating public cloud (AWS, GCP) with on-premises environments.

Experience with bare-metal infrastructure in globally distributed data centers

Sees a complex, distributed system and wants to understand how it breaks.

Treats operational readiness as a first-class engineering concern, not an afterthought.

Prefers building the right abstraction over fighting the same fire twice.

Can drive alignment across teams without needing a title to do it.

Finds it genuinely rewarding to make other engineers more productive.

Comprehensive health, dental, and vision plans for you and your dependents

Paid time off, health days, and personal obligation days plus flexible work schedules

Competitive retirement matching plans

Equity packages

Generous parental leave available to birthing, non-birthing, and adoptive parents

Annual well-being allowance plus fitness discounts and group wellness activities

Commuter benefits and discounts, where available

Employee assistance program

Mental health first aid program that provides an in-the-moment point of contact and reassurance

One day of volunteer time off per year and a donation-matching program

Monthly town halls and regular community-led team events

Multiple resources and programming to support continuous learning

A workplace that supports a diverse, equitable, and inclusive environment – learn more here