Senior ELM - Developer Productivity
Role Overview
The Senior ELM - Developer Productivity role reports to a leader based in Toronto and works closely with the Quality and Delivery team.
The role owns Developer Experience and Release Engineering capabilities and leads a transformation toward a gated software delivery lifecycle that supports human and agentic development.
Key Skills for This Role
Full Job Posting
Role overview
The Senior ELM - Developer Productivity role reports to a leader based in Toronto and works closely with the Quality and Delivery team.
The role owns Developer Experience and Release Engineering capabilities and leads a transformation toward a gated software delivery lifecycle that supports human and agentic development.
Architecture and delivery
- Own architecture and delivery of Developer Experience and Release Engineering capabilities.
- Design gates across Define, Build, Verify, Release, and Operate, including policy-as-code, contract testing, mutation scoring, and agent evaluation.
- Support SLO-driven progressive delivery with error budgets and automated rollbacks.
- Coordinate a shared gated SDLC roadmap with Quality and Delivery leaders and adjacent engineering teams.
Operational excellence
- Assess existing practices, tooling, and workflows; identify friction and translate findings into prioritized plans.
- Own planning and delivery outcomes, and apply governance, standards, and policy-as-code to shared tooling and pipelines.
- Use delivery and quality measures such as change failure rate, lead time, deployment frequency, and MTTR to improve controls.
- Manage delivery risks, release risks, and cross-team dependencies.
People leadership
- Drive adoption of new standards and tools across teams and communicate plans and progress to technical and non-technical audiences.
- Recruit, onboard, and develop engineers across Toronto and Bengaluru; set expectations, provide feedback, and manage performance and career growth.
- Build an inclusive, collaborative team culture across time zones.
What the role requires
- A record of Release Engineering transformation and a clear perspective on how the discipline should evolve.
- Leadership of a globally distributed engineering team and ownership of architecture and delivery outcomes.
- Ability to evaluate delivery and quality practices, establish automated gates, and use metrics for continuous improvement.
- Clear communication and collaboration with engineering peers and senior leaders.
Work arrangement
- The posting identifies the role as hybrid in Toronto.
About Index Exchange
Index Exchange operates a global advertising supply-side platform in a programmatic, privacy-first ecosystem.
Its vertically integrated technology runs on company-operated hardware and cloud infrastructure and supports high-volume, low-latency auctions.
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