Staff Complex Attendant

Overview

Staff Complex Attendant

Human Resource

One&Only The Palm Resort

Staff Complex Attendant

Key Duties And Responsibilities

• Perform daily cleaning of common areas such as hallways, staircases, lounges, kitchens, washrooms, and recreation rooms.
• Clean and prepare vacant rooms for new staff occupancy.
• Ensure proper waste disposal, recycling, and sanitation procedures.
• Maintain hygiene standards in all shared facilities.
• Report any maintenance issues (plumbing, electrical, furniture damage, etc.) to the Supervisor in a timely manner.
• Monitor facilities and ensure equipment and furniture are in good working condition.
• Assist with basic minor repairs if required.
• Support staff during check in and check out procedures (room allocation, key handover, inspection).
• Provide information or guidance regarding facility rules and amenities.
• Respond professionally to resident requests, complaints, or issues and escalate when necessary.
• Ensure compliance with hygiene, sanitation, and safety standards.
• Monitor building security by ensuring doors, gates, and facilities are properly secured.
• Follow emergency procedures and support evacuations if needed.
• Assist with inventory control for cleaning materials, linens, and supplies.
• Participate in periodic deep cleaning schedules and pest control routines.
• Support facility events or inspections when required.
• A suitable candidate should have 1 2 years of experience in a 5 star hotel, resort, or staff accommodation environment, with strong knowledge of housekeeping and hygiene standards.
• Must have excellent personal presentation, good interpersonal skills, and the ability to maintain a clean, welcoming, and well organized living environment for staff.
• The candidate should be proactive, reliable, and committed to always delivering high service standards.
• Fluent English communication is required, and knowledge of an additional language is an advantage.