SrMgr-Sales I
Role Overview
Proactively solicits and manages group and catering opportunities with significant revenue potential.
Upsells business opportunities, achieves personal and team revenue goals, and supports effective service delivery and customer loyalty.
Key Skills for This Role
Full Job Posting
Role summary
Proactively solicits and manages group and catering opportunities with significant revenue potential.
Upsells business opportunities, achieves personal and team revenue goals, and supports effective service delivery and customer loyalty.
Education and experience
- High school diploma or GED and two years of experience in sales and marketing, guest services, front desk, or a related professional area.
- Alternatively, a two-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major; no work experience is required for this route.
Revenue and sales
- Target group and catering accounts, markets, and segments through proactive solicitation; partner with group/catering counterparts.
- Identify, qualify, and solicit business; develop sales plans and achieve personal and property revenue goals.
- Design, develop, and sell catered events; upsell packages, food, and beverage.
- Evaluate competitors, economic trends, supply and demand, market conditions, and property needs to select opportunities.
- Negotiate contracts and use creative selling to close business.
Customer service and relationships
- Manage complex business with significant revenue potential and customer expectations.
- Build relationships with current and prospective customers and community contacts to expand future bookings.
- Support service standards and customer loyalty by assisting customers before and during programs or events.
- Coordinate sales with off-property channels and maintain relationships with internal and external stakeholders.
Additional duties
- Conduct site inspections and create contracts as required.
- Support booked-business operations, including proposals, contracts, and customer correspondence.
- Use sales resources and administrative/support staff.
Schedule
- Full-time schedule.
Workplace
- The posting states that the role is not remote and provides a Lusail, Qatar work address.
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