Sr UX Designer II
Role Overview
Design intuitive experiences for complex, data-rich enterprise platforms used by research communities.
Work primarily on the Editor Relationship Management System and related Editor Portal.
The systems are hosted on Salesforce and Salesforce Experience Cloud.
Own UX design end to end, manage complex UX challenges, and deliver UI specifications.
Key Skills for This Role
Full Job Posting
Role overview
Design intuitive experiences for complex, data-rich enterprise platforms used by research communities.
Work primarily on the Editor Relationship Management System and related Editor Portal.
The systems are hosted on Salesforce and Salesforce Experience Cloud.
Own UX design end to end, manage complex UX challenges, and deliver UI specifications.
Team and collaboration
The Digital Business Solutions UX team supports research and editorial products through user empathy and design craft.
The ERMS team includes product, engineering, and UX professionals based across the UK, Amsterdam, and India.
The role is embedded with the project team and collaborates with Product Management and Development throughout design, refinement, and build.
The role emphasizes curiosity, thoughtful questions, collaboration, early feedback, and a low-ego working style.
Responsibilities
- Collaborate with Product, Engineering, and stakeholders to understand project scope, infrastructure, and user needs.
- Develop information architecture and flows based on core user tasks, with user testing and iterative feedback.
- Map editorial workflows, identify pain points, and design smoother workflow transitions.
- Create design-thinking and user-understanding documents that turn concepts into ready-to-ship features.
- Produce UX design and information architecture within the Elsevier design system.
- Build prototypes and define user flows for testing and rapid iteration.
- Define the portal look and feel using design libraries and create new components where needed.
- Develop workflow migration strategies and measure post-launch user feedback for future phases.
Requirements
- Portfolio demonstrating User Research, UX, and UI design with 12–15 years of enterprise systems experience.
- Front-end UX/UI design experience for complex, data-rich platforms.
- Academic, editorial, or similar professional user-group experience is a bonus.
- Experience with wireframing, prototyping, detailed customer-focused design, and customer journey mapping.
- High proficiency in Figma, including Figma Make and AI approaches to design and development.
- Working knowledge of accessibility guidelines and ability to produce WCAG 2.2 AA-compliant designs.
- Hands-on user research and user testing experience with feedback-driven iteration.
- Ability to interpret user analytics and research data using data-driven problem-solving.
- Ability to work across tactical and strategic UX, interaction detail, information architecture, and system design.
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