Sr. Technical Program Manager

Role overview

Key responsibilities

• Develop and execute an automation strategy aligned with supply-chain goals; identify opportunities, prioritize projects, and define measurable success metrics.
• Lead SCOT- and AWS-powered automation projects from ideation and requirements gathering through implementation and post-launch support.
• Manage project timelines, budgets, resources, and risks.
• Evaluate AWS technologies, including Amazon SageMaker, Amazon Comprehend, Amazon Rekognition, AWS Lambda, Amazon S3, and Amazon EC2, and recommend suitable services.
• Collaborate with engineering, operations, and other stakeholders to design solutions, define functional requirements and technical specifications, and oversee AWS system integration.
• Build stakeholder relationships, communicate project updates, and align teams on goals and objectives.
• Mentor senior supply-chain leaders and specialists and develop their AWS and SCOT capabilities.
• Monitor solution performance and implement continuous improvements using analytics tools.
• Manage vendors and suppliers of automation equipment and services, negotiate contracts, and ensure timely delivery of quality products.

Basic qualifications

• At least three years of software development experience.
• At least five years of technical program management experience working directly with software engineering teams.
• Experience managing programs across cross-functional teams, building processes, and coordinating release schedules.

Preferred qualifications

• At least five years of project-management experience covering scope, schedule, budget, quality, risk, and critical-path management.
• Experience defining KPIs and SLAs to drive multi-million-dollar businesses and reporting to senior leadership.