Sr Program Manager
Role Overview
TELUS Health Data Services works on Canada's health data interoperability initiatives.
Lead end-to-end program management across delivery workstreams, translating strategic priorities into structured execution plans.
The work supports clinicians' access to patient health data and a connected digital health ecosystem.
Key Skills for This Role
Full Job Posting
Team and role
TELUS Health Data Services works on Canada's health data interoperability initiatives.
Lead end-to-end program management across delivery workstreams, translating strategic priorities into structured execution plans.
The work supports clinicians' access to patient health data and a connected digital health ecosystem.
What you'll do
- Manage delivery workstreams and maintain the roadmap with Product Management and Engineering, aligning quarterly and sprint plans with capacity, dependencies, and client commitments.
- Lead quarterly planning and risk reviews; maintain the program risk log and drive mitigation accountability.
- Track capital expenditure and budgets, flag variances, and support monthly business reviews and executive updates.
- Prepare status communications for leadership and cross-functional stakeholders.
- Coordinate external program partnerships, contract reviews, and internal legal, finance, and product stakeholders.
- Identify government funding, co-investment, and interoperability partnership opportunities; engage provincial and national stakeholders.
- Coordinate the strategic build-out of a Health Information Exchange, aligning architecture, scope, and go-to-market sequencing.
- Serve as a coordination point across engineering, product, legal, finance, and business development; maintain client-side relationships.
What you bring
- 7+ years of progressive program or project management experience in technology, digital health, or health IT.
- Experience managing complex programs with competing priorities, tight timelines, and ambiguity.
- Experience with government, public health, or regulated health data environments, including funding applications and contract management.
- Strong written and verbal communication, including executive-level communications and cross-functional relationship building.
- Comfort tracking capital budgets, actuals, variances, and monthly financial reporting.
- Hands-on risk management experience, including risk logs or equivalent frameworks and facilitated risk reviews.
- Proficiency with program management and collaboration tools such as Jira, Confluence, and Google Workspace.
- English fluency is required; French is a great-to-have.
Great-to-haves
- Familiarity with FHIR 4, HL7, SNOMED, provincial health information networks, or Canada Health Infoway programs.
- PMP, PgMP, or equivalent certification; exposure to SAFe, Scrum, or Kanban; coordination across multiple sprint teams.
- Experience with technology-services contract negotiations for government or health-sector clients.
Health data impact
The program supports secure access to personal health information and digital health interoperability.
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