Sr. Associate - Quality Analyst, Global Solutions & Risk Compliance (GSRC)
Role Overview
The GSRC organization supports product classification and regulatory and legal compliance for Amazon product listings worldwide.
The role is described as a Senior Compliance Associate-Quality Analyst and focuses on quality audits and operational improvement.
Key Skills for This Role
Full Job Posting
Role overview
The GSRC organization supports product classification and regulatory and legal compliance for Amazon product listings worldwide.
The role is described as a Senior Compliance Associate-Quality Analyst and focuses on quality audits and operational improvement.
Key responsibilities
- Perform daily SOP-based quality audits and meet defined utilization, productivity, and quality targets.
- Identify SOP defects, process gaps, and other anomalies; determine defects and preliminary root causes and explain findings.
- Propose quality and productivity improvements and work with managers on milestones.
- Research product and regulatory information, prepare regular insight and trend reports, and share findings.
- Provide feedback to associates, close audit observations, and guide stakeholders while flagging updates to leads or managers.
Basic qualifications
- Bachelor's degree.
- Fluent spoken, written, and read English.
- Experience with Microsoft Office products and applications.
- At least 2 years of BPO experience in accounting, regulatory compliance, IT services, or quality assurance.
- BPO or operations-process experience; database management is an added advantage.
Preferred qualifications
- Trade compliance, import/export operations, customs regulations, cross-border logistics, or related global trade compliance experience is preferred.
- Knowledge of consumer product compliance processes and regulations; experience managing regulatory compliance with government agencies.
- Quality auditor experience in retail, FMCG, or a corporate role.
- Experience designing automated reporting systems or building data analysis and decision-support systems.
Organization context
GSRC is the operational arm of Operational Risk Compliance and supports worldwide programs including dangerous goods, chemical safety, global trade, transport risk, sustainability, extended producer responsibility, and food safety.
The organization supports compliance needs across Amazon marketplaces and operates across multiple countries.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Amazon.com
Business Intelligence Engineer, Strategic Account Services
London, GBR
Amazon is seeking a Business Intelligence Engineer to build data products that help Strategic Account Services teams make data-driven decisions. The role focuses on dashboards, reporting, data marts, and analytics suppor
Country Development Manager
Sydney, AUS
Amazon seeks a strategic, data-driven Country Development Manager to grow its Australian third-party marketplace segment for international sellers. The role leads growth programs, seller expansion, product priorities, an
Senior Commercial Financial Analyst EU Ads, Amazon Ads EU Sales Finance
London, GBR
Amazon is seeking a Senior Financial Analyst to guide forecasting, performance analysis, and pricing for its EU Devices Ads business. The role partners with Sales, product, and leadership teams while building reporting t
Graduate Area Manager
, UAE
Amazon seeks a Graduate Area Manager to lead an operational team, maintain safety and quality, and improve productivity and customer service. Applicants need a completed bachelor's or master's degree before starting, adv
Senior Customer Success Manager, Canada Strategic Account Services
Toronto, CAN
Amazon is seeking a senior customer success manager to grow strategic Canadian seller accounts through tailored insights, joint business plans, and operational support. Candidates need a bachelor’s degree or equivalent,
Operations Executive, Amazon Now
, KSA
Amazon is seeking a Team Lead for ultra-fast grocery last-mile operations in Saudi Arabia. The role manages dispatch and site operations, team and delivery-partner performance, training, customer metrics, costs, safety,
Software Development Engineer II, FinTech Account Receivables Cash Applications
, IND
Amazon is seeking an engineer to build scalable financial application services and integrations using AWS, machine learning, and generative AI. Applicants need at least five years of software development, system design o
Inbound Placement Program Manager, AMET - Supply Chain
Riyadh, KSA
Amazon is seeking a manager to lead end-to-end launch and configuration readiness for new fulfillment centers, delivery centers, and stores across multiple networks. The role requires a bachelor's degree or equivalent, a
Business Intelligence Engineer, Strategic Account Services
London, GBR
Country Development Manager
Sydney, AUS
Senior Commercial Financial Analyst EU Ads, Amazon Ads EU Sales Finance
London, GBR
Graduate Area Manager
, UAE
Senior Customer Success Manager, Canada Strategic Account Services
Toronto, CAN
Operations Executive, Amazon Now
, KSA
Software Development Engineer II, FinTech Account Receivables Cash Applications
, IND
Inbound Placement Program Manager, AMET - Supply Chain
Riyadh, KSA