Spa Shift Leader Al Samriya Autograph Collection
Role Overview
Provide massage services to guests using props and/or products.
Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy.
Assess guest needs and inquire about contraindications before beginning service.
Keep up to date with current techniques and modalities related to the field of work.
Key Skills for This Role
Full Job Posting
Position Summary
Provide massage services to guests using props and/or products.
Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy.
Assess guest needs and inquire about contraindications before beginning service.
Keep up to date with current techniques and modalities related to the field of work.
Service and Shift Duties
- Escort guests to and from treatment rooms.
- Arrange workstation, treatment room, and/or drapes.
- Frequently check with guest to promote comfort, safety and security throughout service.
- Promote and sell spa/salon services including retail offerings related to the Spa.
- Clean, maintain, and sterilize tools.
- Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift.
- Monitor and stick to time schedule throughout the day.
- Handle inappropriate guest behavior by following Marriott International standard operating procedures, leading up to and including stopping a treatment or service and informing supervisor/manager.
- Maintain current skills and licensure in service area as per regional requirements.
Preferred Qualifications
- Education: Technical, Trade, or Vocational School Degree.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: No supervisory experience.
Required Qualifications
- License or Certification: State or Regional Massage License.
General Expectations
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.
Speak with others using clear and professional language.
Develop and maintain positive working relationships with others.
Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
About Autograph Collection
Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences.
Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences.
Autograph Collection is part of Marriott International.
Schedule
- Full Time
Location
- Al Shahaniya, Doha, Qatar
- Located Remotely? N
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