Software Development Engineer II, Intelligent Cloud Hosting (ICON)
Role Overview
The Intelligent Cloud Hosting (ICON) team builds reliability and operational excellence systems for Amazon cloud hosting infrastructure and customer-facing services.
The team develops intelligent systems to detect, diagnose, and resolve incidents across a large distributed architecture.
The SDE II role builds AI-powered incident response workflows on high-performance, multi-tenant systems.
Key Skills for This Role
Full Job Posting
Role overview
The Intelligent Cloud Hosting (ICON) team builds reliability and operational excellence systems for Amazon cloud hosting infrastructure and customer-facing services.
The team develops intelligent systems to detect, diagnose, and resolve incidents across a large distributed architecture.
The SDE II role builds AI-powered incident response workflows on high-performance, multi-tenant systems.
Responsibilities
- Design and build distributed systems and automation in a large-scale cloud environment.
- Develop scalable AWS services and tools that process operational data.
- Automate incident investigation from alert ingestion to root-cause analysis and mitigation recommendations.
- Solve broadly defined problems from design through delivery while balancing speed and technical quality.
- Collaborate with engineers, scientists, and product managers on project scope and quality.
- Apply generative AI and machine learning to operational challenges.
- Build orchestration, predictive analytics, automated diagnosis, and self-healing tools.
- Deliver software with emphasis on operational excellence, security, and availability.
Basic qualifications
- At least 3 years of non-internship professional software development experience.
- At least 2 years of non-internship experience designing or architecting new and existing systems, including design patterns, reliability, and scaling.
- Experience programming in at least one software programming language.
Preferred qualifications
- At least 3 years of full software development lifecycle experience, including coding standards, code reviews, source control, build processes, testing, and operations.
- Bachelor's degree in computer science or equivalent.
Team context
ICON hosts Amazon websites and backend platform services and centralizes management and operational activities for internal service teams.
The team operates hundreds of Tier-1 services and helps developers improve security, availability, and efficiency.
Compensation
- The base salary range is USD 143,700 to USD 194,400 annually.
- The compensation package includes sign-on payments and restricted stock units; benefits include health insurance, 401(k) matching, paid time off, and parental leave.
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