Snowflake Platform Administrator

Job Summary

Responsibilities

• Serve as the primary onsite point of contact for Business Intelligence (BI) Data Integration and Analytics platforms.
• Coordinate daily operational activities between business users data engineering teams BI developers offshore support teams and platform vendors.
• Monitor the health performance availability and capacity of BI and Data Integration platforms to ensure SLA compliance.
• Manage user provisioning access controls security groups workspace administration and role-based permissions.
• Oversee data pipeline operations ETL/ELT job monitoring workflow scheduling and batch process execution.
• Lead incident management activities coordinate issue resolution and provide timely communication to business stakeholders.
• Perform root cause analysis on data failures report discrepancies integration issues and platform outages to prevent recurrence.
• Coordinate production deployments platform upgrades patching and release activities with development and infrastructure teams.
• Ensure data platform security governance compliance and audit requirements are consistently met.
• Monitor data quality data refresh schedules warehouse utilization and integration service performance.
• Collaborate with cloud infrastructure database and network teams to resolve cross-platform dependencies and optimize performance.
• Develop and maintain operational runbooks knowledge articles support procedures and platform documentation.
• Generate operational dashboards service metrics platform utilization reports and executive status updates.
• Identify automation opportunities drive continuous improvement initiatives and enhance platform stability scalability and operational efficiency.
• Support disaster recovery failover testing backup validation and business continuity activities for analytics and integration platforms.
• Provide technical leadership and operational guidance to offshore support teams ensuring high-quality support and adherence to support processes.
• Preferred Profile
• Strong experience supporting enterprise Data Warehousing BI Analytics and Data Integration platforms.
• Knowledge of SQL ETL/ELT processes data pipelines cloud platforms (AWS/Azure/GCP) and data governance practices.
• Experience working within an ITIL-based support model including Incident Problem Change and Release Management.
• Excellent stakeholder management communication and coordination skills in a global delivery environment.