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Service Engineer

Zahrawi Medical
Dubai, UAE
fulltime
6 days ago
engineeringdesignproject managementmaintenancequality controltechnical
Free

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About Zahrawi Group

Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets.

The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.

job Brief

The scope of work for a Service Engineer involves installing, maintaining, and repairing equipment, troubleshoot issues ensuring efficiency, and compliance with safety standards.

Preventive Maintenance

§ Develop and implement a regular and timely preventive maintenance plan in accordance with Health Authority and Quality Control policies and regulations.

§ Ensure that all machines undergo scheduled preventive maintenance

Machine Installation

§ Installation of all the products trained on.

§ Arrange pre-installation requirements for free commitment or local supply of Instrument ordered.

§ Ensure proper installation of machines to prevent any issues for the customer.

Machine Breakdowns

§ Perform timely corrective actions in response to breakdown calls.

§ Coordinate the prompt delivery of received spare parts.

Sales

§ Promote and sell service contracts for various products managed.

§ Foster strong customer relationships.

§ Meet the annual revenue target.

Application

§ Provide support to Lab Technicians with any application-related tasks as required.

Trainings

§ Participate in training sessions as scheduled or required.

Administrative

  • Ensure the timely submission of weekly reports.
  • Assist the service coordinator in preparing Health Authority and Quality Control documentation for new installations.
  • Maintain and update the instrument database.
  • Collaborate with the Sales team to provide technical information and coordinate pre-installation site visits.
  • Share relevant sales leads or information with the Sales team.

**Reports****:**

  • Periodic Reporting to the Line Manager.

Requirements

  • **Education:** Bachelor’s degree
  • **Job Specific Skills:** Hands-on experience with Labratory equipment, Strong exposure to areas such as Histopathology, Microbiology, or Molecular Diagnostics, Strong IT troubleshooting skills for Labratory equipment, Servicing, Maintenance, Time Management
  • **Experience:** 3+ years of experience
  • **Additional details:**
  • + Candidate should be willing to move to Company Visa
  • + Candidate are preferred to be based in UAE

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