Senior Team Member - EFS

Responsibilities

• Conduct daily checks on uniform counter facility, missing & damaged uniforms from supplier and laundry, support the team leader to coordinate with multiple stakeholders to ensure on-time service delivery.
• Support the Team Leader in managing daily routine activities in the accommodations and counter operations to ensure business continuity.
• Assist in the induction of new recruits in the company accommodation by briefing new staff and provide them with information on staff transportation schedules and housing facilities and services.
• Guide the team to ensure good storage and labelling practices, work order handling, housekeeping, report irregularities and handle employee complaints.
• Support the Team Leader and Supervisors by providing daily reports on uniform issuance, new joiner uniforms, and uniform issuance preparation to ensure service levels are maintained.
• Recommend efficient processes to the Team leader or Supervisor to bring in efficiency in resource utilisation and avoid wastage.
• Escalate employee concerns/ issues to the Uniform Supervisor and ensure they are addressed as per the target timelines to ensure comfort of residents.
• Apply the Quality Policy and Quality System established in accordance with ISO 9001: 2000 international standards and execute his/her responsibilities according to the department work procedures while reflecting EKFC Quality Policy.

Education Qualification

Work Experience

Skills

• Able to work under time related pressure so as to meet all internal customer expectations and requirement
• Able to demonstrate knowledge of employee facilities & services specifically employee facilities
• Excellent verbal and written communication skills in English, Arabic would be an advantage
• Effective negotiation and team management skills
• Must have basic MS Computer skills