Senior System Engineer
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Key skills for this role
About the Role
Key Responsibilities Design, implement, and maintain ICT infrastructure supporting sports facilities and large-scale venues, ensuring high availability during mega events and normal operations.
Key Skills for This Role
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Key Responsibilities
- Design, implement, and maintain ICT infrastructure supporting sports facilities and large-scale venues, ensuring high availability during mega events and normal operations.
- Manage and administer hybrid infrastructure including Active Directory, Windows Servers, Azure Cloud, VMware vSphere/ESXi, Dell VxRail, NSX, storage, networking, and backup systems.
- Oversee Azure cloud services including virtual networks, compute, storage, identity (Entra ID), and hybrid integrations.
- Manage hyper-converged infrastructure (HCI) environments and ensure optimal performance and scalability.
- Plan and execute system upgrades, patch management, capacity planning, and hardware lifecycle management.
- Lead infrastructure projects including RFP preparation, vendor evaluation, system migrations, and technical documentation.
- Provide advanced L2/L3 technical support for escalated incidents, ensuring timely resolution of complex infrastructure issues.
- Monitor system health, performance, and security across on-premises and cloud environments.
- Manage CCTV and surveillance infrastructure ensuring reliable storage, access, and availability of video systems.
- Coordinate incident, problem, and change management processes following ITIL practices.
- Perform root cause analysis (RCA) and implement permanent fixes and workarounds for critical incidents.
- Collaborate with cross-functional IT teams, vendors, and stakeholders to ensure service continuity and operational excellence.
- Support high-pressure, time-sensitive operations in sports and event environments.
Qualifications
- 8+ years of experience in infrastructure/system engineering within hybrid environments (on-prem + cloud).
- Strong hands-on experience with:
- Windows Server, Active Directory, Office 365 / Exchange Online
- VMware (vSphere, vCenter), Hyper-V (optional), and HCI (preferably Dell VxRail)
- Azure IaaS, PaaS, and hybrid services (Azure Arc, Azure Backup, Azure Monitor)
- Enterprise storage (SAN/NAS, e.g., Dell EMC), networking, and backup solutions
- Linux (RHEL, CentOS, Ubuntu) administration
- Experience managing SSL certificates, licensing, and enterprise infrastructure services.
- Strong knowledge of ITIL framework, with experience in incident, problem, and change management processes.
- Proven ability to work in high-availability, mission-critical environments (sports/event industry experience is a plus).
- Excellent troubleshooting, analytical, and root cause analysis skills.
Education
- Bachelor’s degree in Engineering, Information Technology, or Computer Science.
• Microsoft Certified: Azure Administrator Associate
- Google Associate Cloud Engineer (or equivalent cloud certification)
- Linux+ or equivalent systems engineering certifications
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