Senior Specialist - Learning Content

Overview

Overview

Learning Content Senior Specialist

About Inception

• Learning Content Strategy & Governance

• Define the learning content strategy aligned to program outcomes, audiences, and delivery milestones.
• Establish content architecture and taxonomy (learning pathways, modules, asset types, tagging/metadata) to enable reuse and discoverability.
• Create and maintain content standards including templates, style guide, tone of voice, accessibility and localization guidelines, and acceptance criteria.
• Own the editorial calendar and release cadence, coordinating dependencies across SMEs, providers, platform owners, and delivery teams.
• Content Development & Curation (Inception + Providers)
• Develop and/or oversee development of high-impact learning assets (e.g., facilitator guides, learner workbooks, slide decks, labs, videos, assessments, job aids).
• Translate complex technical concepts into clear, learner-centered content across different proficiency levels and roles.
• Curate and adapt existing assets (internal, open-source, partner content) to fit program standards and learning journeys.
• Coordinate with SMEs to validate technical accuracy and with delivery teams to validate instructional usability.
• Provider Content Intake, QA & Editorial Review
• Act as the primary point of contact for content delivered by external providers: intake, review, iteration, and approval.
• Proofread and quality-check provider assets for clarity, consistency, instructional quality, branding, accessibility, and compliance with templates and guidelines.
• Implement QA checkpoints and review workflows (SME review, editorial review, stakeholder sign-off) with clear SLAs.
• Track and resolve content issues (gaps, duplication, version conflicts) and manage change requests through to closure.

• Asset Management, Publishing & Release Readiness

• Maintain a single source of truth for all training assets including ownership, version history, approval status, and usage rights/licensing.
• Ensure content is published in the right places at the right time (LMS/LXP, portals, repositories) with correct metadata, permissions, and naming conventions.
• Partner with platform admins to package content for delivery (uploads, SCORM/xAPI, links, navigation) and validate end-user experience.
• Establish content lifecycle management (refresh cycles, retirement, archiving) to keep materials current and reduce noise.

• Training Delivery Enablement & Continuous Improvement

• Support delivery readiness by equipping trainers/facilitators with complete, standardized asset kits and delivery notes.
• Set up feedback loops with learners, facilitators, and program owners; translate insights into prioritized content improvements.
• Monitor content and training effectiveness using agreed metrics (completion, satisfaction, proficiency, reuse) and report on progress and risks.
• Contribute to train-the-trainer and onboarding approaches so partners can deliver consistently and at scale.

Qualifications

• Bachelor’s or Master’s degree in Education, Instructional Design, Learning & Development, Communications, or a related field.
• 6–10+ years of experience in learning content management, instructional design, enablement, or training operations.
• Demonstrated experience coordinating multiple stakeholders and managing external providers/vendors (briefing, review cycles, SLAs, quality reviews).
• Strong writing, editing, and proofreading skills with a high bar for quality and attention to detail.
• Hands-on experience with LMS/LXP publishing and common authoring tools (e.g., Articulate 360/Rise/Storyline, Captivate) is preferred.
• Comfort working with technical subject matter; familiarity with AI/data/analytics training is strongly preferred.
• Project management capability (planning, prioritization, risk management); certification (PMP/Agile) is a plus
• Must be an Arabic speaker
• What we look for
• If you are a performance-driven, inquisitive mind with the agility to adapt to ambiguity, you will fit right in.
• You should be eager to explore opportunities to build meaningful collaborations with stakeholders and aspire to create unique customer-centric solutions.
• Bias for action and a passion to conquer new frontiers in the AI space is at the heart of the Inception community.

What Working At Inception Offers

• Culture: An open, diverse, and inclusive environment with a global vision that encourages personal growth and focuses on ground-breaking, industry-first innovations.
• Career: Outstanding learning, development & growth opportunities via structured training programs and innovative, high-tech projects.
• Work-Life: A hybrid work policy to strike the perfect balance between office and home.
• Rewards: A competitive remuneration package with a host of perks including healthcare, education support, leave benefits, and more.

What We Look For

What Working At Inception Offers