Senior Sales Manager

Role summary

Sales and revenue

• Target group and catering accounts, markets, and segments through proactive solicitation.
• Identify, qualify, and solicit new business and focus on accounts with significant sales potential.
• Develop group and catering sales plans and design, develop, and sell catered events.
• Upsell packages and food and beverage offerings to maximize revenue.
• Assess competitors, economic trends, supply, and demand; close opportunities based on market conditions and property needs.
• Use negotiation and creative selling to close business and negotiate contracts.

Customer service and relationships

• Build relationships with existing and prospective customers to generate future bookings.
• Develop community relationships that expand the customer base for group and catering sales.
• Deliver service excellence before and during programs and events to support customer satisfaction, loyalty, and account growth.
• Understand customer business needs and recommend suitable features and services.
• Coordinate sales efforts with off-property sales channels and manage internal and external stakeholder relationships.

Business operations

• Partner with group and catering counterparts to manage opportunities effectively.
• Handle opportunities outside Event Booking Center parameters, or all opportunities when the property does not participate in an Event Booking Center.
• Ensure booked business is handed over properly and on time for service delivery.
• Conduct site inspections; create contracts, proposals, and customer correspondence; and support operational aspects of booked business.

Education and experience

• High school diploma or GED plus two years of experience in sales and marketing, guest services, front desk, or a related professional area; alternatively, a two-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major with no experience required.

Location and schedule

• The posting lists a full-time schedule and a Doha, Qatar property address.
• The posting states that the position is not remote.